Export Coordinator

WR Logistics; Aberdeen City; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Company pension

28 days annual leave incl. bank hols

Well-established international freight

Long-term career development

Job summary

WR Logistics is seeking an experienced Export Coordinator for their Aberdeen team. You will manage export shipments from initial enquiry through delivery, handling documentation and ensuring compliance with HMRC regulations.

You will build strong relationships with customers and overseas partners, coordinate with air, sea and road carriers, and support ongoing growth while meeting KPI targets. Based in Aberdeen, this full-time role offers strong career progression within a respected

Qualifications

• Experience in export freight forwarding is required.
• Strong knowledge of air, sea and road export operations.
• Experience completing customs declarations using CDS.
• Knowledge of HMRC procedures and export documentation.
• Experience handling Dangerous Goods is advantageous.
• Excellent customer service and relationship management.
• Strong communication and organisational skills.
• Attention to detail with ability to prioritise in a fast-paced environment.
• Ability to work independently and in a team.
• Good working knowledge of Excel and MS Office.
• Experience with ASM Sequoia or similar freight software is advantageous.

Responsibilities

• Coordinate export shipments from enquiry to final delivery.
• Prepare competitive freight quotations for customers and overseas offices.
• Book shipments with airlines, shipping lines and road transport providers.
• Process export documentation (MAWB, HAWB, Bills of Lading, CMRs).
• Complete customs declarations and ensure regulatory compliance.
• Maintain accurate shipment records in the freight management system.
• Build relationships with customers, partners and suppliers.
• Support onboarding of new accounts and assist sales with growth opportunities.
• Resolve operational issues with customers and suppliers promptly.
• Ensure Dangerous Goods shipments comply with regulations.

Skills

Export freight forwarding

Air/Sea/Road export

Customs declarations (CDS)

HMRC procedures

Dangerous Goods (adv)

Customer service

Communication

Organisation

Attention to detail

Independent work

MS Office Excel

ASM Sequoia (or similar)

Tools

ASM Sequoia

Job description

Export Coordinator - Aberdeen - Up to £50,000

Our client is seeking an experienced Export Coordinator to join their busy operations team in Aberdeen. This is an excellent opportunity for someone with a strong freight forwarding background to manage export shipments from quotation through to final delivery while providing an exceptional level of customer service.

The successful candidate will work closely with customers, carriers, overseas offices and internal departments to ensure shipments are handled efficiently, compliantly and within agreed timescales.

Location: Aberdeen Salary: Up to £50,000 (depending on experience) Hours: Monday to Friday, Full-Time

Key Responsibilities

• Coordinate export shipments from initial enquiry through to final delivery.
• Prepare competitive freight quotations for customers and overseas offices.
• Book shipments with airlines, shipping lines and road transport providers.
• Process all export documentation including MAWB, HAWB, Bills of Lading, CMRs and Standard Shipping Notes.
• Complete customs declarations using CDS/ASM Sequoia in line with HMRC regulations.
• Ensure destination-specific documentation is accurate and compliant.
• Maintain accurate shipment and customer records within the freight management system.
• Build and maintain strong relationships with customers, overseas partners and suppliers.
• Attend customer meetings and support the onboarding of new accounts.
• Work closely with the sales team to support existing customer relationships and identify opportunities for growth.
• Resolve operational issues with customers and suppliers professionally and efficiently.
• Issue non-conformance reports (NCRs) where required.
• Ensure Dangerous Goods shipments are handled in accordance with current regulations.
• Keep up to date with HMRC regulations, trade sanctions and compliance requirements.
• Meet departmental KPI and billing targets.
• Participate in regular team meetings and contribute to continuous improvement initiatives.
• Provide customers with advice and guidance on export procedures and documentation.
• Follow customer Standard Operating Procedures (SOPs) at all times.

Requirements

• Previous experience within an export freight forwarding role.
• Strong understanding of air, sea and road export operations.
• Experience completing customs declarations using CDS.
• Good knowledge of HMRC customs procedures and export documentation.
• Experience handling Dangerous Goods would be highly advantageous.
• Excellent customer service and relationship management skills.
• Strong communication and organisational skills.
• High attention to detail with the ability to prioritise workloads in a fast-paced environment.
• Able to work independently as well as part of a team.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience using freight forwarding software such as ASM Sequoia or similar would be advantageous.

What's on Offer

• Salary up to £50,000, depending on experience.
• Company pension scheme.
• 28 days annual leave including bank holidays.
• Opportunity to join a well-established and respected international freight forwarding business.
• Long-term career development within a supportive operations team.