Freight Forwarder

WR Logistics; Aberdeen City; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary £30k–£35k per year

Company pension scheme

28 days annual leave

Office-based role

Long-term career development

Job summary

WR Logistics in Dyce, Aberdeen, is seeking a Multi-Modal Operations Coordinator to support both freight forwarding and customs operations.

You will coordinate import/export shipments, complete CDS customs declarations, and ensure documentation complies with UK regulations while delivering high levels of service. This is an office-based role with clear progression opportunities.

Qualifications

• Experience in freight forwarding operations.
• Experience completing customs declarations using CDS.
• Good understanding of UK customs procedures and compliance.
• Experience with import/export operations.
• Strong administrative skills and attention to detail.
• Ability to prioritise workload in a fast-paced environment.

Responsibilities

• Coordinate import and export freight shipments across multiple transport modes.
• Prepare and complete customs declarations using CDS.
• Ensure all customs documentation is accurate and compliant with regulations.
• Support Freight Forwarding & Customs Manager with controls and checks.
• Complete job file administration within required timescales.
• Liaise with customers, suppliers, carriers and internal teams by phone, email and in person.
• Prepare freight quotations for import/export shipments when required.
• Maintain accurate shipment records in the freight management system.
• Ensure shipments are managed efficiently to meet deadlines.
• Provide high levels of customer service throughout the shipment lifecycle.

Skills

Freight forwarding

CDS declarations

UK customs procedures

Import/Export operations

Attention to detail

Communication

Organisational skills

Office software

Tools

MultiFreight

Freight management software

Microsoft Office

Job description

Multi-Modal Operations Coordinator

Location: Dyce, Aberdeen
Salary: £30,000 - £35,000 (depending on experience)
Hours: Monday to Friday, 8:30am - 5:30pm

Our client is looking to recruit a Multi-Modal Operations Coordinator to join their busy operations team based in Dyce, Aberdeen. This is an office-based position supporting both freight forwarding and customs operations, making it an excellent opportunity for someone with customs clearance experience looking to develop their career within a growing freight forwarding business.

Following successful completion of probation, there may be the opportunity to participate in an on-call rota.

Please note this is a fully office-based role. Working from home and flexible working hours are not available.

Key Responsibilities

• Coordinate import and export freight shipments across multiple transport modes.
• Prepare and complete customs declarations using CDS.
• Ensure all customs documentation is accurate and compliant with current regulations.
• Carry out customs control checks whilst supporting the Freight Forwarding & Customs Manager.
• Complete job file administration accurately and within required timescales.
• Liaise with customers, suppliers, carriers and internal departments via telephone, email and in person.
• Prepare freight quotations for import and export shipments where required.
• Maintain accurate shipment records using the company's freight management system.
• Ensure shipments are managed efficiently whilst meeting customer deadlines.
• Provide a high level of customer service throughout the shipment lifecycle.

Requirements

• Previous experience working within a freight forwarding operations role.
• Essential experience completing customs declarations using CDS.
• Good understanding of UK customs procedures and compliance.
• Experience within import and/or export operations.
• Strong administrative skills with excellent attention to detail.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Strong communication and organisational skills.
• Confident using freight forwarding software and Microsoft Office applications.
• Experience using MultiFreight would be advantageous, although training will be provided.
• Experience preparing freight quotations would be beneficial but is not essential.

Package

• Salary of £30,000 - £35,000 depending on experience.
• Company pension scheme with employee and employer contributions.
• 28 days annual leave including public holidays.
• Office-based role with long-term career development opportunities.
• Opportunity to join an established freight forwarding and customs operation.

Please note: Any offer of employment will be subject to a satisfactory 5-year background check in line with Aviation Security Regulations and a satisfactory Disclosure Scotland check.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy