Export Administrator

Reed; Lancashire; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

Ongoing training and development

Supportive and collaborative working环境

Job summary

Reed is hiring an Export Administrator in Lancashire to support export operations and international shipments from order placement to delivery. You will coordinate with freight forwarders, prepare invoices and packing lists, and ensure compliance with export procedures.

The role requires prior export admin experience, strong organisational skills, and proficiency with Microsoft Office. A customer-focused, detail-oriented approach will help maintain excellent service levels.

Qualifications

• Experience in export administration and international shipping support.
• Strong organisational and communication skills.
• Proficient with Microsoft Office and order processing systems.
• Knowledge of export documentation and Incoterms is desirable.

Responsibilities

• Process export orders, quotations, and related documents accurately.
• Create export documentation such as invoices, packing lists and certificates of origin.
• Coordinate shipments with freight forwarders and customs brokers.
• Track orders and provide customers with updates on lead times and delivery.
• Maintain accurate records and support continuous improvement initiatives.

Skills

Export admin

International sales support

Logistics

Customer service

Microsoft Office

Order processing

Tools

Sage 200

Job description

Export Administrator- £30,000- Permanent

We are recruiting for an experienced Export Administrator to join a busy and growing business with a strong international customer base.

This is an excellent opportunity for a highly organised and customer-focused administrator who enjoys working in a fast-paced environment. The successful candidate will play a key role in supporting export operations, coordinating international shipments, processing orders, and ensuring customers receive an exceptional service from order placement through to delivery.

Key Responsibilities

• Process export orders, quotations, and associated sales documentation accurately and efficiently.
• Produce and maintain export documentation, including commercial invoices, packing lists, shipping documentation, and certificates of origin where required.
• Coordinate domestic and international shipments with freight forwarders, couriers, shipping agents, and customs brokers.
• Track shipments and provide customers with regular updates on order progress, lead times, and delivery schedules.
• Ensure all export documentation complies with customer requirements, customs regulations, and international trade procedures.
• Investigate and resolve delivery issues, shipping discrepancies, and courier claims.
• Maintain accurate customer, order, and shipment records within company systems.
• Build and maintain strong relationships with international customers, distributors, and trade partners.
• Liaise with internal departments to ensure stock availability, order priorities, and customer requirements are communicated effectively.
• Work closely with warehouse, production, and logistics teams to ensure orders are dispatched on time.
• Manage a varied workload effectively, adapting to changing priorities and business demands.
• Support continuous improvement initiatives and maintain compliance with company policies and procedures.

Skills & Experience

Essential

• Previous experience in export administration, international sales support, logistics, customer service, or a similar role.
• Good understanding of export documentation and international shipping processes.
• Excellent organisational and communication skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Ability to work accurately and efficiently in a fast-paced environment.
• Competent user of Microsoft Office and order processing systems.

Desirable

• Experience within a manufacturing, distribution, wholesale, or export-led environment.
• Knowledge of Sage 200 or a similar ERP system.
• Understanding of Incoterms, customs procedures, and export compliance.
• Experience working with freight forwarders, customs brokers, and international courier providers.
• Experience dealing with export documentation, shipping claims, and overseas customer enquiries.

What's on Offer?

• Competitive salary
• Company pension scheme
• Ongoing training and development
• Supportive and collaborative working environment
• Genuine opportunities for career progression
• Employee discount scheme
• Free on-site parking