Export Administrator

Culina Logistics; Haverhill; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual Leave 235 hours per annum

Pension scheme 4% employee 4% employer

Life Assurance 2x annual salary

Employee Assistance Programme 24/7

Eye Care Vouchers

Reward & Recognition

Everyday discounts

Job summary

Culina Logistics is seeking an Export Administrator at our Haverhill site on a full-time 12-month contract. You will support the Stock Administration Manager by handling export documentation, clearances, and liaison with clients and Customer Service.

The role also covers daily stock administration tasks and network-wide cover as needed. The position operates on a 07:00am-19:00pm, 4 on 4 off shift pattern with a salary of £28,199.84 per annum.

Qualifications

• Previous experience in an Administration role.
• Excellent attention to detail and accuracy.
• Planning and organising skills with high numeracy.
• Strong communication skills to deliver accurate information.
• Ability to prioritise workload to meet deadlines.
• Problem solving and proactive resolutions.
• Professional, approachable communication at all levels.
• Excellent customer service skills.
• Ability to work effectively across the network.

Responsibilities

• Collating and processing export documentation
• Obtaining export clearances
• Liaison with Clients and Customer Service
• General administration paperwork filing
• Other duties as reasonably required
• Creating and distributing stock reports to internal and external customers
• Processing stock queries within agreed timeframes
• Investigating discrepancies and processing dispute procedures
• Processing returns and inter depot cross documents
• Pursuing stock rejections and returns throughout the network
• Processing system transactions to correct stock balances
• Maintaining accurate transactions in outside warehouse database
• Investigating outstanding, incoming, outside and missing pallets
• Empty location checks as required on the system
• Recording and escalating internal and external non-conformances
• Supporting colleagues throughout the network
• Providing cover for Goods In desk as required

Skills

Attention to detail

Numeracy

Planning & Organising

Communication

Prioritisation

Problem solving

Customer service

Team collaboration

Professional conduct

Job description

Company Description

Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Reporting to the Stock Administration Manager, the Export Administrator is to provide accurate administration for a busy Stock and Admin department. Supporting the onsite EOV ensuring that the documentation for export is accurate and that the relevant clearances are obtained.

Our Haverhill site have an exciting opportunity for an Export Administrator to join our friendly team on a full time, 12 month contract.

Working hours: 07:00am-19:00pm, 4 on 4 off shift pattern

Salary:£28,199.84 per annum

Key Duties of a Export Administrator:

• Collating and processing export documentation
• Obtaining export clearances
• Liaison with Clients and Customer Service
• General administration paperwork filing
• Other duties as reasonably required

Providing cover for Stock and Administration department when required:

• Creating and distributing stock reports to both internal and external customers
• Processing stock queries within agreed timeframes, providing customer care
• Investigating discrepancies and processing dispute procedures
• Processing returns and inter depot cross documents
• Pursuing stock rejections and returns throughout the network
• Processing system transactions to correct stock balances
• Maintaining accurate transactions in outside warehouse database
• Investigating outstanding, incoming, outside and missing pallets
• Empty location checks as required on the system
• Recording and escalating internal and external non-conformances
• Supporting colleagues throughout the network
• Providing cover for Goods In desk as required

Qualifications

• Previous experience within an Administration role
• Excellent attention to detail and accuracy skills
• Planning and organising skills, high level of numeracy.
• Strong communication skills in order to deliver accurate information.
• Effectively prioritise work load in order to meet set deadlines.
• Ability to solve problems methodically and actively seek resolutions
• Able to work effectively and communicate to the correct level
• Excellent customer service skills
• Be professional, approachable and helpful to ensure smooth running of the general operation.

Additional Information

As part of our drive to make Culina Logistics a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave–Competitive holiday entitlement of 235 hours per annum
• Pension scheme –We want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- 2 x your annual salary.
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!