Expert Services and Global Market Access Sales Coordinator

Eurofins QTA Inc.; York; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in compliance and testing is seeking a Sales Coordinator to enhance customer relationships and support sales teams. This full-time role involves managing customer inquiries, ensuring high service levels, and contributing to a collaborative team environment. The position offers competitive benefits, including training and the potential for remote work.

Benefits

Competitive package

Good pension provision

Training and development

Five weeks annual leave

Qualifications

• Demonstrated good attention to detail.
• Robust problem-solving mindset.
• Thrive in a collaborative environment.

Responsibilities

• Timely responses to customer enquiries.
• Effective follow-up of quotations.
• Develop relationships with customers.

Skills

Attention to Detail

Problem Solving

Communication

Tools

CRM

Job description

Eurofins E&E UK is looking to recruit a proactive and organised Sales Coordinator. In this role, you will work alongside two of our office-based operational teams, acting as a key primary contact for existing customers and building relationships with new customers as you follow up on sales opportunities and handle customer enquiries.

You will support the operational and sales teams, marketing and other stakeholders as we deliver excellent customer service, build relationships, and maximise opportunities to cross-sell our services.

Our team is customer-centric, supporting and working together to ensure you meet your goals and deliver the best outcome for the customer. We want to hear from you if you can demonstrate good attention to detail, a robust problem-solving mindset, and thrive in a collaborative environment.

Join the Eurofins Electrical & Electronic UK Limited team and contribute directly to our customers' development of new products and cutting-edge technologies.

What will you deliver?

• Timely responses to customer enquiries
• Effective and timely follow-up of quotations
• Effective communication with both customers and colleagues by telephone, email and online
• Liaison across different business units to resolve customer queries swiftly.
• Ensure data in our CRM and other key tools are kept up to date and managed in real-time.
• Develop relationships with customers to ensure levels of service are high, and work as part of the larger team to manage the priorities of each customer.
• Have the drive and passion to create a great customer experience and maximise sales opportunities.

Upon joining the Eurofins Electrical & Electronic UK team, you will receive a competitive package with good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37.5 h/pw), and we offer five weeks of annual leave plus bank holidays. There is the possibility to work some of the time remotely.

Eurofins Electrical & Electronic UK delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

Eurofins E&E UK has locations in York, Castleford, Grangemouth, Bristol, London, Southampton, Ellesmere Port, Wimborne, and Bideford.