Sales Coordinator

Key Appointments (UK) Ltd; Cleckheaton; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a Sales Coordinator to join their dynamic team in Cleckheaton. This role offers the opportunity to work closely with B2B customers, building lasting relationships and managing enquiries to ensure exceptional service delivery. The ideal candidate will thrive in a supportive environment that values innovation and teamwork. With a competitive salary and the potential for a flexible 4-day work week, this position is perfect for someone eager to make a significant impact in a growing SME. If you are passionate about customer service and enjoy a varied role, this opportunity is for you.

Benefits

Company performance-related bonus

Career development opportunities

Friendly team environment

Option for a 4-day work week

Qualifications

• Proven experience in B2B internal sales or account management.
• Strong knowledge of Microsoft Office, especially Excel.

Responsibilities

• Build long-term relationships with B2B customers.
• Respond to enquiries and process orders efficiently.
• Maximise sales through cross-selling and upselling.

Skills

B2B internal sales

Customer service

Account management

Microsoft Office

Microsoft Dynamics Business Central

Tools

Microsoft Dynamics Business Central

Microsoft Teams

Excel

Job description

Sales Coordinator

We are recruiting a Sales Coordinator on behalf of a well-established, family-run engineering company based in Cleckheaton.

• Location: Cleckheaton, West Yorkshire
• Salary: £26,000 – £30,000 per annum (depending on experience) + bonus
• Hours: Full-time, 37 hours per week (Monday to Thursday 08:30–17:00, Friday 08:30–16:30)
• Contract: Permanent
• Flexibility: 4-day working week considered

About the Company:

This company has developed into a global leader in the manufacturing and supply of cooling system components and solutions. Known for its commitment to quality and customer satisfaction, it offers a supportive and ambitious environment where employees can grow and thrive.

About the Sales Coordinator role:

This is a key role within the sales and customer service team. You will work directly with B2B customers to build strong relationships, manage enquiries, and contribute to the delivery of projects worldwide. It’s a hands-on position suited to someone who enjoys variety and wants to be part of a growing SME where their ideas and contributions are valued.

Key Responsibilities:

• Build long-term relationships with new and existing B2B customers
• Respond to enquiries, provide quotes, and process orders efficiently
• Maximise sales through cross-selling, upselling, and follow-ups
• Maintain accurate records and price lists
• Support international customers in GBP, EUR, and USD
• Conduct virtual customer meetings via Microsoft Teams
• Use Microsoft Dynamics Business Central to process and manage orders
• Participate in internal production planning meetings
• Identify new business opportunities and manage customer accounts proactively

Skills and Experience:

• Proven experience in B2B internal sales, customer service (CX), or account management
• Previous experience in a product-based business is essential
• Strong knowledge of Microsoft Office, especially Excel
• Experience with Microsoft Dynamics Business Central (or NAV/Navision) preferred

Personal Attributes:

• Strong communicator with good commercial awareness
• Detail-focused and organised with the ability to prioritise tasks
• Team player with a proactive, solution-focused approach
• Passionate about delivering excellent customer service

What’s on Offer:

• Competitive salary plus company performance-related bonus
• Friendly and supportive team environment
• Opportunities for career development and growth
• Option to work a 4-day week, depending on experience and suitability
• Join a company with a strong reputation and global reach

Apply Now:

If you’re looking for a varied and rewarding Sales Coordinator role where you can make a real difference, apply today with your CV.

Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

Key Appointments UK Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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