Hire & Sales Coordinator - Lincoln

GAP Group Ltd.; Lincoln; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Hire & Sales Coordinator to join their dynamic team. In this pivotal role, you will be the first point of contact, responsible for building strong customer relationships and ensuring their hire needs are met. Your day-to-day activities will include managing hire desk administration, processing orders, and collaborating with sales teams to deliver tailored pump solutions. With a focus on customer service and sales, this position offers an exciting opportunity for growth and development within a supportive environment. If you're passionate about customer service and eager to learn, this could be the perfect fit for you.

Benefits

Competitive Salary

Bonus Scheme

Up to 25 Days Annual Leave

Contributory Pension Scheme

Life Assurance

Employee Welfare Fund

Cycle to Work Scheme

Health & Wellness Programs

Qualifications

• Previous experience in a high-volume hire desk role is desirable.
• Strong customer service focus with the ability to increase sales.

Responsibilities

• Process hire desk administration including customer and supplier queries.
• Manage small and national account orders in a fast-paced environment.

Skills

Customer Service Skills

Organizational Skills

IT Skills (MS Office)

Communication Skills

Tools

MS Office

Job description

United Kingdom, North East, Lincoln Pumps

Location

Requester

Number of positions to be provided

1

Contract hours

42.50

About the role

The Role

Our team is the best in the industry – is it time for you to join us?

The Role:

GAP Pump Services provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.

As the first point of contact at our depots, the Hire & Sales Coordinator (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for the Pumps depot HSC will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a variety of small and national account orders in a fast-paced environment
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Interacting with sales and workshop teams to deliver bespoke pumps solutions to our customers
• Resolving customer complaints and supplier issues efficiently

About You

Successful applicants should demonstrate the following:

• Previous experience working within a high-volume hire desk role is desirable
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

About Us

From one division, GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as a staff social fund and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER