Experienced Veterinary Care Assistant/ Receptionist

Vets for Pets; Bishopbriggs; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

Discounts

Pension

Career development

Holiday allowance

Job summary

Vets for Pets Bishopbriggs is seeking an experienced Animal Care Assistant to join our friendly team. The role involves assisting vets and nurses with patient care, supporting the team across duties, and performing some reception shifts to ensure smooth daily operations.

The ideal candidate has previous Animal Care Assistant experience and a passion for delivering excellent pet healthcare and customer service in a busy practice environment.

Qualifications

• Previous experience as an Animal Care Assistant is essential.
• Able to work some reception shifts and support the practice team during busy periods.

Responsibilities

• Assist vets and nurses with patients during consults and hospitalisation.
• Provide guidance by staying up to date with available services and practice procedures.
• Be the friendly, welcoming face for clients and their pets on arrival and throughout visits.

Skills

Animal care

Customer service

Reception duties

Team support

Job description

We have an exciting opportunity for a passionate and experienced Animal Care Assistant to join our Bishopbriggs Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with duties to support smooth running of the practice and provide the best standard of patient and customer care. This role will include working some reception shifts.

This is a Part Time role working 30 hours per week. There is also 1 in 3 Saturday shift.

Previous Experience As An Animal Care Assistant Is Essential.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The Attributes Required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You will support our Vets and Nurses with patients’ needs during consults and hospitalisation.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the patients and clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

• 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
• The salary for this role is £12.71 per hour.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location

G64 2TS

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!