Experienced Veterinary Care Assistant/ Receptionist

Vets for Pets; Paisley; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Groom Room discount

Job summary

Paisley Phoenix Vets for Pets is hiring a Veterinary Care Assistant/Receptionist to join our bright, modern practice. You will support all colleagues with non-clinical tasks and help run the front desk on a rota. The role includes weekend shifts and requires previous Veterinary Care Assistant experience.

We offer a friendly team, a patient-focused culture, and career development opportunities while delivering high-quality pet care in a welcoming environment.

Qualifications

• Previous experience as a Veterinary Care Assistant is essential.

Responsibilities

• Assist colleagues with non-clinical duties to support smooth running of the practice.
• Provide the best standard of patient care.
• Handle reception duties on a rota basis.

Skills

Friendly demeanor

Customer service

Pet care support

Calm under pressure

Enthusiasm

Job description

We have an exciting opportunity for a passionate and experienced Veterinary Care Assistant/ Receptionist to join our Paisley Phoenix Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care. This role will include working some reception shifts on a rota basis.

This is a Full Time role working 36 to 40 hours per week. You will be working between the hours of Monday to Friday 9.00am - 7.00pm, Saturday 9.00am - 5.00pm and Sunday 11.00am - 4.30pm. There is also 1 in 3 weekend shifts. Previous experience as a Veterinary Care Assistant is essential.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. The salary for this role is £12.71 per hour.

We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we’d love to hear from you.

Location

PA1 2AB

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!