Experienced Team Leader 30hrs per week

Boat & Horses; Chadderton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

30% discount on food and drink across…

50% off food when on shift

Discounted stays in our hotels and inn

A fair share of tips

Annual profit share

Employee Assistant Programme

Career growth opportunities

JW BenefitHub discounts

Job summary

JW Lees is seeking a Bar and Waiting Team Member to join our fabulous team across our pubs and inns in the North West. You will focus on delivering exceptional customer service, be adaptable, and help create memorable experiences for guests.

No prior bar experience is essential; enthusiasm, a proactive mindset, and a passion for hospitality will help you thrive. We offer training, great discounts, wellbeing support, and clear opportunities to grow within the business.

Qualifications

• Total focus on customers, delivering best in class service.
• Support teammates and work as a family.
• Know everything about our beers and brewery.
• Confidently recommend food and drink to customers.
• No prior experience required, just passion for hospitality.

Responsibilities

• Provide best in class customer service and tailor service to the customer.
• Support teammates in all areas; we are a family.
• Know everything about our beers—we are a brewery and proud of it.
• Be confident in recommending food and drink to customers.
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

Skills

Customer service

Teamwork

Hospitality

Proactive

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers - we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together

Compensation: Minimum Wage