Experience Expert: Lead Memorable Customer Experiences

Mulberry; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Commission

Product allowance

Staff discount and access to staff销售

Job summary

Mulberry is seeking an Experience Expert for a new Liverpool store. You will create memorable customer experiences, use product knowledge and storytelling, and build lasting relationships with clients from day one.

The role focuses on delivering an engaging in-store experience, driving sales, and embodying Mulberry values including honesty, dynamism, and community spirit. Competitive hourly pay is offered along with commissions and staff perks.

Qualifications

• Customer-focused mindset and a passion for delivering memorable shopping experiences.
• Strong communication and relationship-building skills.
• Interest in fashion and the Mulberry brand is a plus.

Responsibilities

• Create a welcoming, fun environment for customers and the team.
• Deliver engaging and memorable customer experiences in store.
• Maintain key customer relationships using instore CRM tools.

Skills

Customer service

Customer focus

Storytelling

Tools

CRM software

Job description

Mulberry is seeking an Experience Expert for a new Liverpool store. You will create memorable customer experiences, use product knowledge and storytelling, and build lasting relationships with clients from day one.

The role focuses on delivering an engaging in-store experience, driving sales, and embodying Mulberry values including honesty, dynamism, and community spirit. Competitive hourly pay is offered along with commissions and staff perks.