Expansion Solutions Engineer - Growth & Value Realization

Darktrace; United Kingdom; On-site; GBP 107,000 - 179,000; Full time

Benefits offered by this job

Medical insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

EAP

Job summary

Darktrace, a global leader in AI-driven cybersecurity, is seeking a Solutions Engineer on the Expansion Team to drive growth within existing customers by leading the technical expansion process through discovery, use case development, and value realization.

As a trusted technical advisor, you will shape account strategy, identify expansion opportunities, and design scalable security solutions across hybrid and multi-cloud environments, collaborating with AEs, Tech Success Managers, and

Qualifications

• Experience in Solutions Engineering, pre-sales, or technical account roles (cybersecurity/SaaS).
• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures.
• Familiarity with SOC tools (SIEM, SOAR, EDR/XDR) and complex environments.
• Proven ability to expand accounts, design solutions, and influence stakeholders.
• Strong communication, analytical, and consultative selling skills.
• Fundamental understanding of AI technologies (LLM, ML, NLP).
• Bachelor’s degree or higher preferred (or equivalent experience).
• Relevant Cloud, Security, and/or AI certifications are a plus.

Responsibilities

• Lead technical strategy for upsell, cross-sell, and renewals.
• Identify expansion opportunities, risks, and technical whitespace.
• Build long-term credibility with Security, IT, and Cloud stakeholders.
• Conduct ongoing discovery of customer environments, threats, and adoption gaps.
• Translate insights into new use cases and expansion opportunities (MEDDPICC).
• Align solutions to business outcomes, ROI, and success metrics.
• Expand and optimize deployments across all core platform products.
• Advise on integrations, performance, and architectural trade-offs.

Skills

Solutions Eng

Pre-sales

Tech account

Networking

Cloud security

SOC tools

Influence

AI basics

Education

Bachelor’s degree

Tools

SIEM

SOAR

EDR/XDR

AWS

Azure

GCP

Job description

Darktrace, a global leader in AI-driven cybersecurity, is seeking a Solutions Engineer on the Expansion Team to drive growth within existing customers by leading the technical expansion process through discovery, use case development, and value realization.

As a trusted technical advisor, you will shape account strategy, identify expansion opportunities, and design scalable security solutions across hybrid and multi-cloud environments, collaborating with AEs, Tech Success Managers, and