Expansion Account Executive, AI SaaS (EMEA)

triplewhale; United Kingdom; On-site; GBP 70,000 - 95,000; Full time

Job summary

Triple Whale, the AI operating system for ecommerce, is seeking an Expansion Account Executive to grow relationships with existing customers across Europe, the Middle East and Africa. You will identify business needs, build a clear case for further investment, and own the commercial process through to close, nurturing relationships with founders, ecommerce leaders, and finance stakeholders.

This role requires proactive pipeline building, strong discovery, and the ability to articulate ROI with

Qualifications

• Experience in quota-carrying B2B SaaS sales.
• Proven track record of growing existing accounts through proactive selling.
• Strong discovery and qualification skills to identify opportunities.
• Ability to manage a full sales cycle from demonstrations to close.
• Comfort building relationships with both day-to-day users and senior budget holders.

Responsibilities

• Own expansion revenue across an assigned EMEA portfolio.
• Manage upsell and cross-sell opportunities from discovery through to close.
• Build a proactive expansion pipeline using adoption signals and CS input.
• Sell against a specific business problem and articulate ROI.
• Develop relationships beyond the original buyer with cross-functional stakeholders.
• Create credible business cases connecting investment to outcomes.
• Coordinate account plans with Customer Success and manage forecasts.
• Run demonstrations and evaluations with Solutions and product teams.
• Ensure a clean transition after the sale with clear scope and success criteria.
• Improve the EMEA expansion motion by sharing insights with Sales, CS, Marketing, and Product.

Skills

Quota-carrying SaaS sales

Expansion / commercial account mgmt

Discovery skills

Full sales cycle

Relationship building with buyers

Commercial judgement

CRM and forecasting

Ecommerce/Marketing tech/AI (nice to):

Languages for EMEA (nice to have)

Job description

Triple Whale, the AI operating system for ecommerce, is seeking an Expansion Account Executive to grow relationships with existing customers across Europe, the Middle East and Africa. You will identify business needs, build a clear case for further investment, and own the commercial process through to close, nurturing relationships with founders, ecommerce leaders, and finance stakeholders.

This role requires proactive pipeline building, strong discovery, and the ability to articulate ROI with