Exhibition Operations Coordinator

Hyve Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Hyve Group is seeking an Operations Coordinator to support the successful planning and delivery of exhibitions. Working closely with exhibitors, contractors, suppliers and internal stakeholders, you will deliver exceptional customer service while coordinating a wide range of operational and administrative tasks.

This role is ideal for someone at the start of their events career or looking to build hands-on experience within a dynamic international events business.

Qualifications

• Excellent administrative and organisational skills, with the ability to effectively prioritise workloads and manage multiple tasks simultaneously.
• Exceptional attention to detail, with strong organisational and time management skills, and the ability to consistently meet tight deadlines in a fast-paced environment.
• Outstanding written and verbal communication skills, with a strong customer-focused approach and a commitment to delivering exceptional levels of service.

Responsibilities

• Working alongside the Operations Manager to deliver the event plan from pre-show planning to onsite delivery
• Act as a primary point of contact for exhibitors and contractors, managing shared inboxes, responding to enquiries and escalating issues where appropriate.
• Provide administrative support for the Exhibitor Manual, including tracking submissions, monitoring deadlines and assisting exhibitors with platform-related queries.
• Supporting updates and carrying out exhibitor listing and floorplan accuracy checks.
• Prepare, update and maintain operational documentation, schedules and internal checklists.
• Monitor key project deadlines, proactively following up with exhibitors, suppliers and contractors to ensure timely completion of actions.
• Support the coordination of suppliers, contractors and internal teams to facilitate the smooth day-to-day delivery of the exhibition.
• Prepare and distribute operational documentation, briefing materials and onsite resources, including printing and event collateral.
• Maintain accurate records of project progress, outstanding actions, issues and resolutions.
• Provide general operational and administrative support before, during and after the event, ensuring a high standard of organisation and customer service.
• Assist with diary management, task planning and prioritisation to support the wider Operations team.
• Deliver exceptional exhibitor support, ensuring enquiries are resolved efficiently and directed to the appropriate team where necessary.

Skills

Administrative

Organisational

Customer service

Communication

Job description

Hyve Group is seeking an Operations Coordinator to support the successful planning and delivery of exhibitions. Working closely with exhibitors, contractors, suppliers and internal stakeholders, you will deliver exceptional customer service while coordinating a wide range of operational and administrative tasks.

This role is ideal for someone at the start of their events career or looking to build hands-on experience within a dynamic international events business.