Events Operations Manager

Shoptalk; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Hyve is seeking an Operations Manager for Bett UK & Bett Asia to oversee delivery across exhibitions, conferences and meetings, ensuring health and safety standards and budget adherence. You will collaborate with operations, client engagement and sales teams, manage floorplans and supplier relationships, and lead a team to deliver outstanding events across UK and international locations.

The role requires experience with large international exhibitions, strong problem-solving skills, and the

Qualifications

• Established experience within Operations, working on large international Exhibitions and high-level Conferences.
• An aptitude for commercial decision-making and problem-solving
• Ability to work in a fast-paced, changeable environment
• Ability to multi-task and remain calm whilst managing numerous priorities. Excellent time management skills.
• Authentic and empathetic
• Outstanding attention to detail and accuracy
• Excellent customer service skills.
• Ability and willingness to work flexible hours and both UK & international locations.

Responsibilities

• Plan and manage operational and logistical elements for Bett's portfolio to a market-leading standard.
• Contribute to and monitor operating budgets with your team.
• Support client engagement on sponsorship operational requirements and supplier management.
• Provide operational support to Sales, Content, Client Engagement and Marketing teams.
• Manage floorplan layouts according to venue regulations and exhibition strategy.
• Train and develop Operations Coordinator for high performance.
• Ensure health and safety standards across the portfolio.

Skills

Operations experience

Exhibitions

Conferences

Commercial decision-making

Problem-solving

Fast-paced environment

Multi-tasking

Time management

Customer service

Flexibility

Job description

Events Operations Manager, Bett UK & Bett Asia

A bit about us

We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

Our portfolio features some of the world’s leading events in sectors like ecommerce, healthcare, edtech, and fintech. We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix.

Alongside our market-leading events, we’re building tech and data-driven products that supercharge connections – from one-to-one meeting programs and curated table talks to year-round engagement platforms.

Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business.

Think that sounds good? Wait until our talent acquisition team tells you about the culture.

A bit about you

First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go.

You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact.

Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins.

If that sounds like you, you’ll fit right in.

About Bett

Bett is a dynamic and engaged online and live community that learns, trades and networks all year round. It is the world’s largest education technology event series and is the global meeting place for the education technology industry.

With over 40 years of heritage, Bett provides a platform for innovation, dialogue, networking and global trade – bringing together exhibitors and visitors from around the world, physically and online, to buy, sell and make connections.

The Bett global series is comprised of four physical events, in four continents, and an extensive suite of online activities that span the year and the globe. Globally, we welcome over 60,000 educators to our events and over 1200 technology providers.

About the role

As Operations Manager in the EdTech division, you will be working closely with the entire operations team to deliver the events to the highest quality of event delivery across exhibition, conference and meetings components.

You will be contributing to the show budgets and operational plans for each event. Attendance onsite for periods of time at events is required. You will implement high standards of health and safety across the events you work on. Feature builds, signage, rigging, IT, cleaning, staffing, AV, and all other supplier relationships are some examples of key day-to-day tasks.

Key responsibilities

• Successfully plan and manage operational and logistical elements for the portfolio of events to a market-leading standard, strictly following local and/or regional health, safety and security regulations.
• Contribute to, and monitor operational event budgets on a day-to-day basis with your team, keeping costs firmly under control and helping to achieve for best cost and profit targets.
• Support the Client Engagement team on operational and logistical requirements pertaining to sponsorship across the portfolio, including obtaining competitive quotes and managing suppliers for the excellent operational delivery of sponsorship agreements.
• Provide operational advice and assistance to the sales, content, client engagement, and marketing teams.
• Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the exhibition strategies.
• Help train and develop the operations co-ordinator to achieve high performance.
• Ensure effective control and monitoring of health and safety standards across the portfolio, constantly pushing to ensure best practice standards being met or exceeded in regions we work in.
• Continually provide the best possible customer service for our customers and stakeholders.
• Manage the design and build of feature areas to specifications and budget.

Valued skills

• Established experience within Operations, working on large international Exhibitions
• and high-level Conferences.
• An aptitude for commercial decision-making and problem-solving
• Ability to work in a fast-paced, changeable environment
• Ability to multi-task and remain calm whilst managing numerous priorities. Excellent
• time management skills.
• Authentic and empathetic
• Outstanding attention to detail and accuracy
• Excellent customer service skills.
• Ability and willingness to work flexible hours and both UK & international locations.