Event Operations Manager

Hyve Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Hyve Group is seeking an experienced Event Operations Manager to lead major UK trade fairs. You’ll manage events budgets, coordinate contractors, and ensure flawless delivery from planning through to execution.

You’ll work closely with sales, content and marketing teams, ensuring health and safety compliance while maintaining exceptional client service. This role demands hands-on leadership and flexibility during live events.

Qualifications

• 2–3 years of proven events management experience in exhibitions
• Budget management experience
• Health & Safety training (IOSH)
• Excellent communication skills, verbal and written
• Self-starter with ability to work independently

Responsibilities

• Lead on projects that form part of the event operations (contractor liaison, feature build, catering, signage, security, staffing)
• Contribute to the operational budget in partnership with the Senior Operations Manager
• Provide operational advice to sales, content and marketing teams
• Manage floorplan layouts with sales to meet venue regulations and exhibition strategies
• Mentor the Operations Co‑ordinator to achieve high performance
• Ensure health and safety standards across events
• Deliver best possible customer service for clients
• Manage design and build of feature areas to specifications and budget

Skills

Budget management

Customer care

Time management

Attention to detail

Communication skills

Self starter

Tools

Excel

Word

Outlook

Job description

We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

Event Operations Manager

A bit about us

We’re Hyve - organiser of the world’s fastest-growing and most forward-thinking B2B events. As the chosen event partner to many of the world’s leading companies, our platforms play a critical role in their strategies - helping them enter new markets, accelerate growth and connect with the people who matter most.

We’re growing fast with an entrepreneurial culture that empowers big ideas and quick action, plus an ambitious acquisition strategy bringing exciting new events into our mix. Alongside our market‑leading events, we’re building tech and data‑driven products that supercharge connections – from one‑to‑one meeting programs and curated table talks to year‑round engagement platforms. Whatever your role, you’ll join a global team redefining how industries connect, collaborate, and grow – working with some of the most talented people in the business. Think that sounds good? Wait until our talent acquisition team tells you about the culture.

A bit about you

First things first: whatever your background, beliefs or ambitions, there’s a culture of belonging at Hyve — and everyone is welcome. The question isn’t where you’ve come from, but where you want to go. You’ll thrive here if you’re curious, collaborative and not afraid to challenge convention. We look for people who take pride in what they do, who are excited by change and always moving forward. The kind of people who stay open, keep learning, and look for better ways to make an impact. Our shared behaviours guide how we work: we dare to do things differently, own our work, embrace collaboration, stay true to ourselves and others, and remember that optimism wins. If that sounds like you, you’ll fit right in.

A bit about the role

This is the role of an Operations Manager on some of the most prestigious Trade Fairs in the UK. You will be directly responsible for delivering two events in the portfolio, and helping on others, reporting into the Senior Operations Manager. You will be working closely with an Operations Co‑ordinator to deliver the events and ensure all sponsorship deliverables are executed to the highest standard. You will be contributing to the show budgets and operational plans for each event. Attendance onsite for periods of time at events is required. You will help train and mentor Operations Co‑ordinator to ensure a high level of performance. You will implement high standards of Health & Safety across the events you work on. Feature builds, signage, catering, cleaning, staffing, AV, and all other supplier relationships are all a key part of your day to day tasks. This role has proven many times over to be a brilliant opportunity for professional self‑development and really learning what it takes to stage large scale, perfectly executed events.

As part of your job, you’ll be

• Lead on projects that form part of the event: general contractor liaison, feature build, catering, cleaning, signage, security, staffing etc.
• Contribute to the operational budget in partnership with the Senior Operations Manager
• Provide operational advice and assistance to the sales, content and marketing teams
• Manage floorplan layouts with the relevant sales personnel ensuring they are correct according to all venue and local authority regulations and are in line with the individual exhibition strategies
• Help train and develop your Operations Co‑ordinator to achieve high performance
• Ensure effective control and monitoring of health and safety standards at the exhibition
• Continually provide the best possible customer service for our clients
• Manage the design and build of feature areas to specifications and budget

Sponsorship delivery

• Own the sponsorship trackers and regularly update them with the new options/contact details/packages information
• Research and suggest new sponsorship options which could include promotional merchandise, onsite signage, features, external venues for parties
• Be the point of contact (together with the coordinator) for all sponsors, updating logos and company information as and when required
• Responsible for the delivery of all sponsorship packages across functions (content, marketing and ops)

Here’s what we’re looking for from you

• 2-3 years of proven events management experience in exhibitions - essential
• Customer care experience
• Budget management skills
• Production experience across exhibitions/conferences (desired)
• A high level of computer literacy, including excel, word and outlook
• Health & Safety training including IOSH qualification
• Time management skills
• Exceptional communication skills, verbal and written
• Self starter - ability to work independently
• Outstanding attention to detail and accuracy
• Ability and willingness to work flexible hours when events are live