Exeter Ocean Freight Operator (Imports/Exports)

WR Logistics; Exeter; Presencial; GBP 32.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days' annual leave

Private healthcare

Company pension

Career development opportunities

Descripción de la vacante

WR Logistics, Exeter, is seeking an Ocean Freight Operator to manage import and export shipments from booking through delivery. The role covers FCL/LCL shipments with liaison to customers, overseas agents, and shipping lines. You will prepare documentation, costings, and ensure timely updates while maintaining high service standards.

The position offers a stable role within a growing freight forwarding business with a global presence and career development opportunities.

Formación

• Experience in ocean freight forwarding.
• Experience with ocean imports/exports is required or beneficial.
• Excellent customer service and communication skills.

Responsabilidades

• Manage ocean import and export shipments from booking to delivery.
• Handle FCL and LCL shipments.
• Liaise with customers, overseas agents, shipping lines, hauliers and internal teams.
• Prepare and check shipping documentation.
• Arrange collections, deliveries and container movements.
• Monitor shipments and provide customers with updates.
• Handle quotations, costings and supplier rates.
• Support customs clearance with proper documentation.
• Resolve operational problems, delays and documentation discrepancies.
• Ensure files are accurately costed, invoiced and closed.
• Maintain high standard of customer service throughout shipment process.

Conocimientos

Ocean freight

Imports/Exports

FCL/LCL

Customer service

Communication

Multitasking

Descripción del empleo

WR Logistics, Exeter, is seeking an Ocean Freight Operator to manage import and export shipments from booking through delivery. The role covers FCL/LCL shipments with liaison to customers, overseas agents, and shipping lines. You will prepare documentation, costings, and ensure timely updates while maintaining high service standards.

The position offers a stable role within a growing freight forwarding business with a global presence and career development opportunities.