Ocean Freight Import Coordinator — Client-Centric Ops

WR Logistics; Ipswich; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Discount Platform

Company pension scheme

Full training and development

Cycle to Work and car leasing

Wellbeing and mental health support

Recognition and rewards

Job summary

WR Logistics in Ipswich is seeking an organised Ocean Freight Import & Export Coordinator to join our busy operations team. You will manage ocean freight shipments, mainly imports from the Far East and Mediterranean, ensuring cargo moves smoothly from origin through to final delivery.

This role offers full training and development, with exposure to carriers, agents and customers, documentation, customs clearance, and cost monitoring to support profitability.

Qualifications

• Experience in ocean freight forwarding, imports operations
• Knowledge of FCL/LCL shipments
• Understanding of UK customs procedures and Port Health
• Familiarity with shipping documentation and Incoterms

Responsibilities

• Coordinate ocean freight imports from booking to final delivery, on schedule
• Manage FCL and LCL consignments with shipping lines, co-loaders, overseas agents, hauliers and warehouse partners
• Monitor vessel schedules, cargo arrivals and delivery arrangements; resolve delays
• Liaise with customers providing updates and responding to queries
• Prepare and check shipping documents (Bills of Lading, invoices, packing lists, delivery orders)
• Coordinate customs clearance and import formalities
• Work with Port Health, HMRC and other authorities to meet UK import requirements
• Maintain shipment files and tracking information

Skills

Customer-focused

Communication skills

Problem-solving

Commercial awareness

Attention to detail

Tools

Incoterms

Job description

WR Logistics in Ipswich is seeking an organised Ocean Freight Import & Export Coordinator to join our busy operations team. You will manage ocean freight shipments, mainly imports from the Far East and Mediterranean, ensuring cargo moves smoothly from origin through to final delivery.

This role offers full training and development, with exposure to carriers, agents and customers, documentation, customs clearance, and cost monitoring to support profitability.