Ocean Freight Operations

WR Logistics; North East; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days leave

Private healthcare

Company pension

Additional company benefits

Long-term career development

Multiple UK locations

Global network

Growth opportunities

Job summary

WR Logistics is seeking an Ocean Freight Operator in Exeter to manage ocean import and export shipments from booking through to final delivery. You will handle FCL/LCL shipments and liaise with customers, overseas agents, shipping lines, hauliers and internal departments.

The role focuses on delivering accurate documentation, coordinating collections and deliveries, and providing customers with regular shipment updates. A strong customer service ethos and attention to detail are essential.

Qualifications

• Previous ocean freight forwarding experience.
• Experience in ocean imports, exports or both.
• Understanding of FCL and LCL processes.
• Strong customer service and communication skills.
• Confident working with shipping lines, hauliers and overseas agents.
• Organised and able to manage multiple shipments and deadlines.
• Good attention to detail when handling documentation and costs.
• Comfortable working independently and as part of a team.

Responsibilities

• Manage ocean import and export shipments from booking through to final delivery
• Handle FCL and LCL shipments
• Liaise with customers, overseas agents, shipping lines, hauliers and internal departments
• Prepare and check shipping documentation
• Arrange collections, deliveries and container movements
• Monitor shipments and provide customers with regular updates
• Handle quotations, costings and supplier rates
• Support customs clearance by ensuring the correct documentation is available
• Resolve operational problems, delays and documentation discrepancies
• Ensure files are accurately costed, invoiced and closed
• Maintain a high standard of customer service throughout the shipment process

Skills

Ocean freight

Imports/Exports

Customer service

Documentation accuracy

Team collaboration

Job description

Ocean Freight Operator

Location: Exeter

Salary: Up to £35,000

An established global logistics company is looking for an experienced Ocean Freight Operator to join its growing Exeter team.

This is an excellent opportunity to join a stable and highly respected freight forwarding business that has operated successfully for many years. The company has a strong global presence, more than 10 locations across the UK and continued plans for growth.

The role can focus on ocean imports, exports or a combination of both, depending on your experience.

The Role:

• Manage ocean import and export shipments from booking through to final delivery
• Handle FCL and LCL shipments
• Liaise with customers, overseas agents, shipping lines, hauliers and internal departments
• Prepare and check shipping documentation
• Arrange collections, deliveries and container movements
• Monitor shipments and provide customers with regular updates
• Handle quotations, costings and supplier rates
• Support customs clearance by ensuring the correct documentation is available
• Resolve operational problems, delays and documentation discrepancies
• Ensure files are accurately costed, invoiced and closed
• Maintain a high standard of customer service throughout the shipment process

The Candidate:

• Previous ocean freight forwarding experience
• Experience in ocean imports, exports or both
• Understanding of FCL and LCL processes
• Strong customer service and communication skills
• Confident working with shipping lines, hauliers and overseas agents
• Organised and able to manage multiple shipments and deadlines
• Good attention to detail when handling documentation and costs
• Comfortable working independently and as part of a team

Package and Benefits:

• Salary up to £35,000, depending on experience
• 25 days' annual leave plus bank holidays
• Private healthcare
• Company pension
• Additional company benefits
• Long-term career development opportunities
• Stable employer with more than 10 UK locations
• International network and global presence
• Opportunity to join a growing freight forwarding operation

This position would suit an Ocean Import Operator, Ocean Export Operator, Ocean Freight Coordinator or Freight Forwarder looking for a stable position with a successful international logistics company.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy