Executive Support Lead for a Busy Director

National Trust for Places of Historic Interest or Natural Beauty; Swindon; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust is seeking an experienced Executive Support professional to provide high-level support to our Director of Experience and Revenue. This role demands advanced diary management, sound judgement, and a calm, organised approach in a fast-paced, complex environment.

Based at our Heelis head office with hybrid working, you will balance office presence with home-working and site visits, coordinating priorities and ensuring time is used effectively.

Qualifications

• Significant experience providing executive support to senior leaders with calendar management and prioritisation.
• Ability to manage shifting priorities and make sound scheduling decisions under pressure.
• Strong attention to detail and organisational skills in a fast-paced environment.
• Excellent communication and relationship-building with stakeholders across the organisation.
• Discretion when handling confidential information and sensitive data.
• Proficiency with Microsoft Office and collaboration platforms to support productivity.

Responsibilities

• Provide high-level support to the Director of Experience and Revenue, ensuring their time is planned and managed effectively.
• Manage a highly complex diary, anticipate conflicts, and negotiate priorities to maximise value.
• Coordinate meetings and events, prepare schedules and supporting information for executives.
• Maintain strong relationships with internal stakeholders and act as a trusted point of contact.
• Handle sensitive information with discretion and professional conduct.
• Support occasional travel planning and preparation as required by the directorate.

Skills

Diary management

Prioritisation

Decision making

Attention to detail

Organisation

Communication

Tools

Microsoft Office

Collaboration tools

Job description

National Trust is seeking an experienced Executive Support professional to provide high-level support to our Director of Experience and Revenue. This role demands advanced diary management, sound judgement, and a calm, organised approach in a fast-paced, complex environment.

Based at our Heelis head office with hybrid working, you will balance office presence with home-working and site visits, coordinating priorities and ensuring time is used effectively.