Executive Housekeeper: Lead Pre-Opening & Standards

Motel One London-Southwark; England; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus program

Staff discounts

Onboarding & training

Job summary

Motel One London-Southwark is seeking an experienced Executive Housekeeper to lead the pre-opening and ongoing housekeeping operations for a 222-key property. You will develop policies, recruit and train the team, manage budgets, and ensure high standards of cleanliness and safety.

The role involves coordinating with Front Office, Maintenance and Guest Services, implementing sustainable practices, and driving efficiency while upholding the brand’s guest experience.

Responsibilities

• Oversee the complete housekeeping operations for a 222-key hotel from pre-opening through full operational capacity.
• Develop and implement comprehensive housekeeping policies, procedures, and standards aligned with brand guidelines and guest expectations.
• Recruit, train, and manage a housekeeping team, fostering a culture of excellence and continuous improvement.
• Establish quality assurance protocols and conduct regular inspections to ensure consistent cleanliness and maintenance standards across all guest rooms and public areas.
• Manage housekeeping budgets, including labour costs, supplies, and equipment procurement, whilst maintaining cost efficiency.
• Liaise with other departments (Front Office, Maintenance, Guest Services) to ensure seamless hotel operations and exceptional guest experiences.
• Implement sustainable and environmentally responsible housekeeping practices.
• Develop staff scheduling and workload management systems to optimise productivity and team morale.
• Monitor and maintain inventory of cleaning supplies, linens, and equipment.
• Handle guest complaints and concerns related to housekeeping services with professionalism and discretion.
• Ensure compliance with health, safety, and hygiene regulations throughout all housekeeping operations.
• Lead the pre-opening setup, including staff induction, training programs, and operational readiness.
• Report to senior management on departmental performance, challenges, and recommendations.

Job description

Motel One London-Southwark is seeking an experienced Executive Housekeeper to lead the pre-opening and ongoing housekeeping operations for a 222-key property. You will develop policies, recruit and train the team, manage budgets, and ensure high standards of cleanliness and safety.

The role involves coordinating with Front Office, Maintenance and Guest Services, implementing sustainable practices, and driving efficiency while upholding the brand’s guest experience.