Executive GM, FSP Operations & Growth

Parexel International; United Kingdom; Remote; GBP 140,000 - 190,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Tuition Reimbursement

Vacation/Holiday/Sick Time

Flexible Spending & Health Savings

Work/Life Balance

401(k) with Company match

Pet Insurance

Job summary

Parexel International is seeking an experienced General Manager, FSP to lead a strategic customer relationship across a large-scale clinical research portfolio. The role combines operational oversight, financial accountability, client partnership, and business growth in global settings.

The ideal candidate has 10+ years in CROs/Pharma/FSP environments, strong leadership in matrix contexts, and a track record of delivering profitability and client success.

Qualifications

• Significant leadership experience (10+ years) in CROs, pharma, biotech or FSPs.
• Experience leading large, matrixed and geographically dispersed teams.
• Proven success in managing strategic customer relationships at senior levels.
• Strong budgeting, forecasting, profitability and resource planning skills.
• Experience supporting business development, proposals and client presentations.
• Excellent analytical, negotiation and decision-making abilities.

Responsibilities

• Strategize and oversee account-level operational delivery and resourcing.
• Drive financial performance, margin optimization and revenue growth.
• Lead and develop a high-performing team with training plans.
• Establish KPIs, monitor performance and report to executives.
• Serve as primary account contact and align Parexel capabilities with client needs.
• Identify and pursue new business opportunities within existing FSP accounts.

Skills

Strategic leadership

Account management

Budget planning

Matrix leadership

Stakeholder management

Communication & negotiation

Data-driven decision making

Education

Bachelor's degree in Life Sciences/Healthcare

MBA or equivalent (preferred)

Tools

CTMS

EDC

EDMS

IWRS/IRT platforms

MS Office Suite

Job description

Parexel International is seeking an experienced General Manager, FSP to lead a strategic customer relationship across a large-scale clinical research portfolio. The role combines operational oversight, financial accountability, client partnership, and business growth in global settings.

The ideal candidate has 10+ years in CROs/Pharma/FSP environments, strong leadership in matrix contexts, and a track record of delivering profitability and client success.