Events Supervisor: Lead Memorable Experiences

Haymarket Hotel; West End; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Staff meals on shift

Discounts at Design Hotels

Season ticket loan

Job summary

Haymarket Hotel in London is seeking an Events Supervisor to lead a dedicated events team and ensure exceptional guest experiences during every function. You will coordinate setup, manage guest interactions, and drive seamless operations across departments.

A strong service ethos, excellent communication, and organisational prowess are essential to succeed in our fast-paced environment. Joining our award‑winning Firmdale Hotels group, you’ll enjoy a comprehensive benefits package, ongoing

Qualifications

• Proven experience supervising a hospitality/events team.
• Excellent customer service mindset with attention to detail.
• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities.

Responsibilities

• Supervise setup and execution of events to meet high standards.
• Act as main guest contact, addressing needs promptly.
• Lead and motivate the events team to deliver seamless experiences.
• Ensure event spaces are clean, well-organised and prepared.
• Collaborate with other departments to ensure smooth operations.
• Continuously look for ways to enhance guest experience and processes.

Skills

Team leadership

Customer service

Communication skills

Organisational skills

Job description

Haymarket Hotel in London is seeking an Events Supervisor to lead a dedicated events team and ensure exceptional guest experiences during every function. You will coordinate setup, manage guest interactions, and drive seamless operations across departments.

A strong service ethos, excellent communication, and organisational prowess are essential to succeed in our fast-paced environment. Joining our award‑winning Firmdale Hotels group, you’ll enjoy a comprehensive benefits package, ongoing