Events Operations Head Waiter

Coworth Park; Sunningdale; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Complimentary Stays

F&B Discounts

Pension scheme

Training & Apprenticeships

Social events

Referral bonus

Well-being support

Job summary

Coworth Park Hotel in Sunninghill, England, is seeking a Head Waiter to deliver a flawless 5-star guest and events experience. You’ll apply advanced food and beverage knowledge, ensure service standards, and lead with warmth and professionalism during shifts.

Join a culture that values inclusivity and career development through our award-winning learning academy. Coworth Park was recently recognised among The Sunday Times Top 10 Best Places to Work for 2024–2026; enjoy perks and a supportive

Qualifications

• Previous experience in a similar role - at least 1 year within the Luxury Hospitality sector
• Intermediate to advanced food and beverage knowledge
• Advanced to Fluent in the English language

Responsibilities

• Deliver the ultimate 5-star experience for guests at events and in-house dining
• Maintain high service standards and guest satisfaction
• Be flexible and creative in handling guest requests and day-to-day challenges

Skills

Experience in luxury hospitality

Food & beverage knowledge

English language proficiency

Job description

Join us
as a Head Waiter at Coworth Park Hotel, recently recognised as one of ‘The
Sunday Times Top 10 Best Places to Work for’ in 2024, 2025 and 2026. We continually strive to build and
nurture a culture where inclusiveness is part of our DNA, reflected in our
values of passion, personality, respect, working together, and creativity. We
believe that a variety of perspectives enriches our culture and drives our
success.

We care
about your career and are proud to have the absolute best people in the
industry. When you
join us as a Head Waiter at Coworth Park Hotel, you will have a unique
opportunity to excel in your field. You will learn from your fellow Legends and
our award-winning learning academy to achieve the highest standards in craft,
service, and leadership.

What you’ll do

As a Head
Waiter, you'll enjoy your work and take pride in delighting our guests:

• You will
  be responsible for delivering the ultimate 5-star experience ensuring that all
  guest needs are fulfilled during their visit or stay. This will include all types of events, having
  advanced menu knowledge, ensuring the event runs smoothly whilst
  following all standards of procedures that are in place to ensure our guests
  receives nothing but the best experience.
• You’ll
  also show flexibility and creativity in dealing with our guests’ special requests
  and in dealing with challenges that may arise during the day.

The items
shared are the essence of a day in the life of a Head Waiter, but we’ll make
sure you are provided with specifics on how we care for our hotel.

The
operational hours of work are shift-based and may be subjected to change.

What you’ll bring

Essential Skills and Experience

• Previous experience in a similar role - at
  least 1 year within the Luxury Hospitality sector
• Intermediate to advanced food and beverage
  knowledge
• Advanced to Fluent in the English language

Preferred Skills

• Strong
  ability to upsell products

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with
  breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages
  at selected bars and restaurants within the Dorchester Collection: Enjoy
  Friends & Family stay discounts out hotels, Benefit from discounts at
  various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva
  Private Pension scheme (we contribute 8% towards your pension); Benefit from
  Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by
  accessing various apprenticeships
• Social
  Events: Participate in vibrant social events, including a summer party, winter
  ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you
  recommend a friend.
• Well-being Support: Access immediate well-being
  advice because we care about our employees.

We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you need
us to do anything to support you during the recruitment process (such as
adjustments to how you apply,
alternative formats of information, or adjustments to the assessment process
itself), please do contact the People & Culture via [e-mail] so that we can discuss how we
can support you through this process.

Events Operations Head Waiter Sunninghill, England, United Kingdom