Events Operations Assistant — Growth in Hospitality

Himanchestercity; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Share of gratuities

Discounts across retail, restaurants &

entertainment

Free onsite gym + fitness portal

IHG Friends & Family hotel discounts

Meals provided on duty

Training and progression opportunities

Job summary

Holiday Inn Manchester City Centre is seeking a Meeting & Events Operations Assistant to join our events team and help deliver conferences, meetings, and private events in a fast-paced hotel environment.

You will set up rooms, serve food and beverages, and ensure smooth event delivery while maintaining high standards of hospitality and safety. A positive, flexible attitude and strong teamwork are essential for success.

Qualifications

• Experience in hospitality, events, banqueting, or bar service is a plus.
• A positive, can-do attitude and willingness to help.
• Good communication and friendly, professional manner.
• Ability to work well in a team and stay calm when it gets busy.
• Physical fitness, as the role involves moving furniture and long hours on your feet.
• Flexibility to work a variety of shifts, including early mornings, evenings and weekends.

Responsibilities

• Set up meeting and event rooms to specification and on time, including layouts, AV, and catering stations.
• Serve food and refreshments to delegates and guests during events.
• Clear and reset rooms between sessions and break down rooms at the end of each event.
• Keep event spaces, equipment, and storage areas clean and well organised.
• Deliver a warm, friendly welcome to clients and delegates.
• Respond to guest requests promptly and escalate issues to your supervisor.
• Help events run smoothly and leave a great impression.
• Help set up and serve at event bars, including drinks receptions and evening functions.
• Serve alcohol responsibly and in line with licensing requirements.
• Work closely with the events supervisor, kitchen, and wider F&B team to deliver client expectations.
• Follow food safety, health & safety, and hotel standards at all times.

Skills

Hospitality experience

Team player

Customer service

Communication skills

Flexible shifts

Job description

Holiday Inn Manchester City Centre is seeking a Meeting & Events Operations Assistant to join our events team and help deliver conferences, meetings, and private events in a fast-paced hotel environment.

You will set up rooms, serve food and beverages, and ensure smooth event delivery while maintaining high standards of hospitality and safety. A positive, flexible attitude and strong teamwork are essential for success.