Events Manager

21c Museum Hotels; ST Andrews; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Events Manager to join their dynamic team. This exciting role involves planning and delivering exceptional corporate events, ensuring a flawless experience for clients. You will work closely with meeting planners, guiding them with creative recommendations while maximizing profitability. The position offers an opportunity to thrive in a fast-paced environment, contributing to the hotel's success and guest satisfaction. If you're ready to make a significant impact in the events space, this role is perfect for you!

Benefits

Staff shuttle service

Complimentary staff canteen

50% off dining

Employee rates for Spa treatments

Access to gym and pool

Growth opportunities

On-the-job training

Regular social events

Qualifications

• Proven experience in event management and client relations.
• Strong organizational skills to manage multiple events simultaneously.

Responsibilities

• Lead planning and execution of corporate events, ensuring client satisfaction.
• Collaborate with various departments to ensure seamless event delivery.

Skills

Event Planning

Client Relationship Management

Revenue Forecasting

Communication

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

An exciting opportunity has arisen to join the dynamic and detail-driven Events team at Fairmont St Andrews!
We’re on the lookout for a passionate and experienced Events Manager to take the lead in planning and delivering exceptional corporate events. If you’re someone who thrives in a fast-paced environment and excels at exceeding client expectations, we’d love to hear from you.

A little more about what you will be doing:

• Seamlessly transition accounts from the Sales Department to the Event Planning team, ensuring continuity and a flawless client experience.

• Build strong, collaborative relationships with meeting planners throughout the entire planning and execution process.

• Guide clients with expertise, offering creative and practical recommendations that align with guest expectations while maximizing profitability.

• Ensure operational clarity by following up on all distributed materials (BEOs, Resumes, Group Cover Sheets) to confirm understanding and alignment with planner expectations.

• Act as the central point of contact between meeting planners and hotel operations during events, adapting to any spontaneous changes with agility and professionalism.

• Collaborate with accounting post-event to ensure timely and accurate invoicing and final billing.

• Maintain awareness of broader hotel operations including sales, rooms, and service to ensure informed decision-making.

• Accurately forecast group revenue on a weekly basis, contributing to strategic planning and performance targets.

Qualifications

• Must be eligible to live and work in the UK
• This is a Full-Time role and will based onsite in the Hotel

Additional Information

What is in it for you:

• Staff shuttle service to/from St Andrews
• Complimentary staff canteen
• 50% off dining in our Food and Beverage outlets
• Employee rates for Spa treatments and green fees
• Access to gym and pool services
• Growth opportunities
• On-the-job training
• Regular social events