Events Manager

ASVA: Association of Scottish Visitor Attractions; City of Edinburgh; On-site; GBP 36,000 - 42,000; Full time

Job summary

An established industry player is seeking a dynamic Events Manager to join their talented team. This role involves managing a diverse range of high-profile events at one of the world's most luxurious venues. You will utilize your extensive experience in the luxury market to deliver exceptional guest experiences while collaborating closely with clients to ensure their visions come to life. With a supportive team and a commitment to excellence, this is an exciting opportunity to make a significant impact in a prestigious setting. If you have a passion for event management and a desire to create unforgettable experiences, this position is perfect for you.

Benefits

10% employer pension contribution

33 days annual holiday entitlement

Life Assurance

Performance & loyalty payment scheme

Employee Assistance Programme

Complimentary tickets

Staff discount

Free car parking for staff

Qualifications

• In-depth experience in luxury event management and high-profile events.
• Proven track record in delivering exceptional customer service.

Responsibilities

• Manage approximately 70 events per annum, ensuring client satisfaction.
• Coordinate site visits and maximize event upsell opportunities.

Skills

Event Management

Customer Service

Networking Skills

Presentation Skills

Teamwork

Proactive Approach

Communication Skills

Job description

Hours: 40 hours per week
Duration: 6 month + contract
Pay: From £36K

Our team is highly experienced, proactive, fun, and supportive of what we deliver here at The Royal Yacht Britannia & Fingal Hotel. We are currently looking for an experienced Events Manager on a six-month-plus contract to add to our amazing team!

Once home to Queen Elizabeth II, The Royal Yacht Britannia is now one of the most luxurious events venues in the world where guests will experience the ‘event of a lifetime’. Exclusive dinners for up to 196 guests or drinks receptions for up to 500 can be hosted in the impressive State Apartments and stunning Royal Deck. Whatever the event, Britannia is the perfect setting for a wide range of exclusive evening events, including product launches, gala dinners, staff incentives, and receptions. Each event is bespoke and made to suit our client needs.

Fingal, Scotland’s first luxury floating hotel, is a former Northern Lighthouse Board ship. Providing the ultimate in luxury, this iconic ship, berthed in the historic Port of Leith, includes 22 beautifully styled cabins, all named after Stevenson lighthouses. Guests can choose from their own private balcony or, for that special occasion, our stunning suites.

The spectacular Ballroom seats 60 guests for dining and 100 guests for receptions. With a Musicians’ Gallery and sweeping staircases, the Ballroom is overlooked by our Gallery Bar, making Fingal Hotel the perfect space for brand and product launches, private celebrations, and weddings.

As one of our Events Managers, you will have in-depth knowledge of the luxury market and a well-proven track record of managing high-profile events. You will have experience in researching, planning, and conducting on-site meetings with a highly effective and proactive approach. Since you will often be the first point of contact for any client, you will be a confident, dynamic self-starter, creative, and well-presented. Delivering excellent customer service and holding a genuine passion for delivery will be essential in everything you do.

We deliver the highest standards of service, resulting in exceptional guest experiences.

Company benefits include:
• 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension)
• 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory minimum)
• Life Assurance
• Performance & loyalty payment scheme
• Employee Assistance Programme
• Complimentary tickets
• Staff discount (Britannia Gift Shop, Royal Deck Tearoom and The Lighthouse Restaurant & Bar aboard Fingal Hotel)
• Free car parking for staff.

Key Responsibilities:

1. Manage approximately 70 events per annum, working with clients to produce detailed and comprehensive events, utilizing the venue and clients’ budgets to their full potential.
2. Encourage and gain client information to generate new and repeat business.
3. Co-ordinate and host site visits and familiarisation trips aboard Britannia & Fingal Hotel with the support of the Head of Sales & Events, where necessary.
4. Maximise event upsell for both The Royal Yacht Britannia & Fingal Hotel throughout the event planning.

Key Skills:

1. In-depth experience of events in a five-star or luxury business.
2. Proven track record in managing high-profile events.
3. Excellent presentation and networking skills.
4. A positive, can-do attitude that inspires those around you to perform to the best of their ability.
5. A professional appearance and personality, whilst still being friendly and approachable.
6. Team player and genuine passion for people.
7. Ability to communicate at all levels, building internal relationships to gain greater product knowledge and understanding of each role to obtain complete support for each event.

Working hours:
Core hours of work are Monday to Friday, 9:00 am to 5:05 pm. However, due to the nature of this position, some weekend and evening work will be required. Time in lieu will be given.

If you feel you have the personality, skills, and experience we are looking for, then we would love to hear from you.

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Events Manager to: [e-mail] or postal applications to:

Diane McRae
Head of Sales, Events and Reservations
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Application Deadline: Saturday 22/02/2025