Events IT Technician in Training

Manchester Central; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading events venue in Manchester is seeking a dedicated IT Support professional to ensure the smooth operation of event-based technology services. The ideal candidate will provide high-quality support for Wi-Fi, Internet, and Telephony services while managing customer queries with expertise. A proactive approach and flexibility to adapt to business needs are crucial. We're committed to delivering a reliable experience for all customers attending our events.

Qualifications

• Familiar with technical terminology used in IT.
• Proactive, adaptable, and able to work calmly under pressure.
• Organised with the ability to prioritise when needed.
• Committed to delivering a reliable, high-quality customer experience.

Responsibilities

• Installing and supporting the Events IT function including Wi‑Fi, Internet and Telephony services.
• Managing the Events IT mailbox and responding to queries with high standards.
• Ensuring testing and maintenance of Events IT infrastructure.
• Daily checks on IT systems including Digital Signage.

Skills

Customer centred approach to delivery

Ability to work flexibly

Job description

A leading events venue in Manchester is seeking a dedicated IT Support professional to ensure the smooth operation of event-based technology services. The ideal candidate will provide high-quality support for Wi-Fi, Internet, and Telephony services while managing customer queries with expertise. A proactive approach and flexibility to adapt to business needs are crucial. We're committed to delivering a reliable experience for all customers attending our events.