Events & Banqueting Team Lead (Flexible Hours)

Scotsman Hospitality; Glasgow; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

TRONC tips

Wagestream

Employee discounts

Hotel and apartment discounts

Staff meals on duty

Flexible working

Career development

Head Office Development Days

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Job summary

The Scotsman Group in Scotland is seeking an experienced Banqueting/Events professional to support the Banqueting Manager in daily operations across conference and banqueting areas, ensuring smooth service.

You will lead front-of-house teams, maintain presentation standards, coordinate with the sales team, handle guest requests, and ensure all procedures, costs and stock controls are followed.

Qualifications

• Hold the appropriate food safety certificate.
• Personal Licence Holder.
• Experience in Banqueting or Events is desirable.

Responsibilities

• Support the Banqueting Manager in daily operations of Conference and Banqueting areas.
• Ensure open communication between operational and sales teams.
• Deliver prompt, attentive service to guests and maintain front-of-house presentation.
• Ensure maintenance across in-house teams is up-to-date.
• Conduct stock takes and inventory; liaise with guests and handle complaints.
• Lead teamwork and maintain a positive working environment.
• Complete daily reports and departmental banking.
• Produce rotas and manage staffing in line with budgets.
• Adhere to company procedures on costs, wastage, breakages, security and stock control.
• Meet all company procedures and standards.

Skills

Leadership

Communication

Teamwork

Commercial awareness

Shift flexibility

Education

Food safety certificate

Personal licence holder

Job description

The Scotsman Group in Scotland is seeking an experienced Banqueting/Events professional to support the Banqueting Manager in daily operations across conference and banqueting areas, ensuring smooth service.

You will lead front-of-house teams, maintain presentation standards, coordinate with the sales team, handle guest requests, and ensure all procedures, costs and stock controls are followed.