Guest-Focused F&B Assistant | Bar, Events & Service

Scotsman; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Staff meals

Sleep Over staff rates

Free club entry

40% cinema ticket discount

Birthday gift card

Job summary

Scotsman Group in Glasgow is seeking a personable hospitality team member to greet guests, take orders, and support front-of-house and kitchen operations across restaurant, bar, and events.

You will deliver high standards of service, upsell beverages, handle payments, and help prepare spaces for events while maintaining hygiene and safety. A positive work ethic and flexibility to work varied shifts are essential.

Qualifications

• Experience in a busy guest service environment preferred.
• Strong communication with guests and team members.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Greet and seat guests and provide menus.
• Take and record food and beverage orders; note dietary needs.
• Recommend menu items and upsell where appropriate.
• Ensure guest satisfaction and handle feedback professionally.

Skills

Customer service

Multitasking

Communication skills

Flexibility

Job description

Scotsman Group in Glasgow is seeking a personable hospitality team member to greet guests, take orders, and support front-of-house and kitchen operations across restaurant, bar, and events.

You will deliver high standards of service, upsell beverages, handle payments, and help prepare spaces for events while maintaining hygiene and safety. A positive work ethic and flexibility to work varied shifts are essential.