Events and Room Service Supervisor

ZipRecruiter; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

The London EDITION is seeking a proactive Event and Room Service Supervisor who thrives in a luxury environment. You will play a key role in leading the team, ensuring high standards of service, and fostering positive relationships while driving organizational efficiency.

Benefits

28 Holiday days (including bank holidays)

Food in shift - Meal on us!

Late evening/Early morning taxi allowance up to £20

Discounted accommodation in over 9,000 hotels

Wellness and mental health programmes

World class training and development

Qualifications

• Strong communication skills with both team members and guests.
• Ability to multi-task and think on your feet.
• Passion for hosting exciting and memorable events.

Responsibilities

• Assist management in hiring, training, and evaluating employees.
• Ensure adherence to quality expectations and standards.
• Anticipate guest needs and provide exceptional service.

Skills

Leadership

Communication

Multi-tasking

Attention to Detail

Job description

Job Description

The London EDITION is looking for its next Event and Room Service Supervisor!

Would you like a job that gives you

• 28 Holiday days (including bank holidays)
• Food in shift - Meal on us!
• Late evening/Early morning taxi allowance up to £20
• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• £5 breakfast when staying in most of our European hotels
• Wellness and mental health programmes
• World class training and development
• Unlimited career opportunities (internationally and locally)
• Half price cinema tickets
• Specially curated discounts in thousands of shops
• Amazing staff parties
• Eye test vouchers and contributions towards glasses
• 24-hour employee assistance helpline
• Instant employee recognition
• Employee of the month nominations with generous prizes
• Internal transfer and promotion opportunities
• In-house training and development team with a strong focus on career progression and personal growth
• and much more

We are looking for a driven, diligent and friendly Event and Room Service Supervisor to join the team at The London EDITION hotel.

As an Event and Room Service Supervisoryou will:

• Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, motivating and coaching employees
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
• Work between our Room Service and Event operations department,
• Anticipate our guest's needs and providing exceptional service to enhance their stay

Our most successful Event and Room Service Supervisoris someone who:

• Thrives leading a team in a dynamic luxury/lifestyle environment
• Has the ability to multi-task and think on your feet
• Has a passion for hosting exciting and memorable events
• Has strong communication skills with both team members and guests
• Has a keen eye for detail

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar.

If this sounds like the perfect place for you, apply to be our next Event and Room Service Supervisor today!

EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as and veteran status, or any other basis covered under applicable law.

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