Event Staffing Operations Lead

Eastlands Venue Services Limited; Manchester; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Complimentary Meals During Shifts

Company Pension Scheme

Flexible Scheduling

Partial Uniform Provided

Inclusive & Diverse Workplace

Job summary

Eastlands Venue Services Ltd is seeking a People Operations Supervisor to oversee event-day staffing at Co-op Live. You will manage casual staff check-in, uniform distribution, welfare, and post-event processes, coordinating with the People Operations Department on accreditation, time and attendance and related logistics.

You will lead a team of casual People Assistants, ensuring smooth operations, strong communication, and flexible scheduling, including weekend and late shifts.

Qualifications

• Previous experience within events, hospitality, stadium, arena or venue operations.
• Experience leading a team in fast-paced operational environments.
• Strong communication and interpersonal skills.
• Willingness to work weekends and late hours (finish times between 12am-2am).
• Organised and detail-oriented with ability to manage multiple priorities.
• Experience maintaining positive relationships at all levels.

Responsibilities

• Event-Day Staff Ingress: check-in, accreditation, uniform distribution, area allocation, time and attendance capture.
• Event-Day Staff Support: welfare, conflict management, troubleshoot staffing queries, oversee staff food distribution.
• Event-Day Staff Egress: end-of-event procedures, uniform returns, signing-out, safe staff exit.
• Team Leadership: act as main contact and leader for casual People Assistants.
• Uniform, Stock and Laundry: inventory, laundry collection/returns, stock management, liaise with laundry company.

Skills

Event operations

Team leadership

Staff welfare

Communication

Flexibility

Time management

Conflict resolution

Tools

Time and attendance systems

Job description

Eastlands Venue Services Ltd is seeking a People Operations Supervisor to oversee event-day staffing at Co-op Live. You will manage casual staff check-in, uniform distribution, welfare, and post-event processes, coordinating with the People Operations Department on accreditation, time and attendance and related logistics.

You will lead a team of casual People Assistants, ensuring smooth operations, strong communication, and flexible scheduling, including weekend and late shifts.