Event Setup & Guest Support Porter

Celtic Manor Resort; Newport; On-site; GBP 1,102,000 - 1,791,000; Full time

Job summary

The Celtic Manor Resort in Newport is seeking a motivated Casual Conference & Banqueting Porter to support our events team behind the scenes. You’ll help set up spaces, assist clients and guests, and ensure our suites look flawless for gala dinners and conferences.

This hands-on role suits active, team-oriented individuals who enjoy a fast-paced environment. Previous customer-facing experience and a flexible approach to shifts are essential to succeed in this busy hotel and events venue.

Qualifications

• Experience in a customer-facing role.
• Good communication skills.
• Basic IT skills.
• Flexibility to work a variety of shifts.
• Comfortable with manual handling and being on your feet.

Responsibilities

• Set up and break down meeting and banqueting spaces to high resort standards.
• Assist guests and clients with equipment or parcel movement.
• Maintain a clean, safe and well-presented working environment.
• Look after conference and banqueting equipment and report issues promptly.
• Work with your team to deliver exceptional customer service.
• Attend training, briefings and contribute to a positive team culture.
• Promote resort facilities with knowledge and communication.

Skills

Customer-facing

Communication skills

IT basics

Flexible shifts

Manual handling

Job description

The Celtic Manor Resort in Newport is seeking a motivated Casual Conference & Banqueting Porter to support our events team behind the scenes. You’ll help set up spaces, assist clients and guests, and ensure our suites look flawless for gala dinners and conferences.

This hands-on role suits active, team-oriented individuals who enjoy a fast-paced environment. Previous customer-facing experience and a flexible approach to shifts are essential to succeed in this busy hotel and events venue.