Event Sales Manager

Crossbasket Castle Hotel, Spa & Restaurant; Glasgow; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Career progression

Staff meals on duty

Employee discounts

Training and development

Staff recognition and rewards

Job summary

Crossbasket Castle Hotel, Spa & Restaurant in Glasgow seeks an exceptional Event Sales Manager to drive revenue across weddings, corporate events and exclusive experiences within a prestigious luxury destination.

You will report to the Director of Sales & Business Development and lead client journeys from enquiry to flawless execution, shaping luxury celebrations and bespoke guest experiences across the estate.

Qualifications

• Three years' experience in wedding and event sales and planning.
• Strong understanding of the luxury wedding and events market.
• Experience using CRM and event management systems, with strong administration and reporting skills.
• Excellent organisational and time management skills.
• Proven track record of achieving and exceeding sales targets.
• Leadership and team management abilities.
• Outstanding communication and relationship-building skills.

Responsibilities

• Drive enquiries, conversions and revenue across weddings, private celebrations, corporate events and MICE business opportunities.
• Manage the complete client journey from enquiry through to successful event completion.
• Achieve and exceed monthly, quarterly and annual sales targets.
• Conduct venue show rounds, site inspections and client consultations.
• Prepare bespoke proposals, quotations, contracts and event documentation.
• Build and maintain strong relationships with clients, agents, event planners and corporate buyers.
• Identify new business opportunities and proactively generate sales leads.
• Lead planning meetings, menu tastings and final details appointments with clients.
• Work collaboratively with operational departments to ensure seamless event delivery.
• Maintain accurate CRM records and oversee event administration and sales reporting.

Job description

Event Sales Manager

Crossbasket Castle | Glasgow

A Rare Opportunity to Join One of Scotland's Most Prestigious Luxury Hospitality Destinations. Crossbasket Castle is seeking an exceptional Event Sales Manager to join our award-winning team.

Reporting directly to the Director of Sales & Business Development, you will play a key role in driving revenue growth across weddings, corporate events, private celebrations and exclusive experiences within one of Scotland's most sought‑after luxury hospitality destinations.

Renowned for delivering extraordinary weddings, elegant celebrations, high‑profile corporate events and unforgettable guest experiences, Crossbasket Castle continues to set the standard for luxury hospitality in Scotland.

As our estate evolves, we are entering an exciting new chapter with the launch of The Four Angels Spa in November 2026. This significant addition to the estate will further enhance our luxury offering and create exciting new opportunities across leisure, wellness, weddings, corporate events and bespoke guest experiences.

This position offers far more than a sales role. It is an opportunity for an ambitious hospitality professional to make a genuine impact within a growing business while developing their career within an ambitious and expanding luxury hospitality group. For the right individual, this role offers excellent prospects for professional development, leadership growth and future progression opportunities.

About You

You are a highly motivated hospitality professional who thrives on building meaningful client relationships and converting opportunities into exceptional experiences.

Passionate about luxury hospitality, you combine commercial awareness with meticulous attention to detail and a commitment to delivering outstanding service. You understand what it takes to create unforgettable weddings, events and guest experiences, and you take pride in delivering excellence at every stage of the client journey.

With a minimum of three years' experience in wedding and event sales and planning, ideally within a luxury hotel, venue or hospitality environment, you possess the confidence, professionalism and expertise required to guide clients from initial enquiry through to flawless execution.

You are highly organised, commercially focused and capable of managing multiple priorities while maintaining exceptional standards. You remain calm, professional and effective in a fast‑paced environment, inspiring confidence in both clients and colleagues alike.

Most importantly, you embody a positive and proactive attitude, thrive in a collaborative team environment, and share our passion for delivering exceptional experiences while exceeding expectations at every opportunity.

Essential Requirements

• Minimum three years' experience selling and planning weddings and events.
• Strong understanding of the luxury wedding and events market.
• Knowledge of MICE and corporate events business would be advantageous.
• Entertainment industry market knowledge would be beneficial.
• Proven track record of achieving and exceeding sales targets.
• Experience using CRM and event management systems, with strong administration and reporting skills.
• Exceptional organisational and time management skills.
• Impeccable attention to detail.
• Strong leadership and team management abilities.
• Outstanding communication and relationship‑building skills.
• Ability to remain calm and effective under pressure.
• Professional appearance and presentation reflective of a luxury five‑star brand.
• Strong commercial awareness and a genuine passion for delivering exceptional client experiences.

Key Responsibilities

• Drive enquiries, conversions and revenue across weddings, private celebrations, corporate events and MICE business opportunities.
• Manage the complete client journey from enquiry through to successful event completion.
• Achieve and exceed monthly, quarterly and annual sales targets.
• Conduct venue show rounds, site inspections and client consultations.
• Prepare bespoke proposals, quotations, contracts and event documentation.
• Build and maintain strong relationships with clients, agents, event planners and corporate buyers.
• Identify new business opportunities and proactively generate sales leads.
• Support the sales development and promotion of The Four Angels Spa and emerging estate experiences.
• Lead planning meetings, menu tastings and final details appointments with clients.
• Work collaboratively with operational departments to ensure seamless event delivery.
• Maintain accurate CRM records and oversee event administration and sales reporting.
• Analyse sales performance and contribute to revenue growth strategies.
• Mentor, coach and support members of the Events Team.
• Represent Crossbasket Castle at trade shows, industry networking events and wedding exhibitions.
• Consistently deliver exceptional standards of hospitality, service and guest care.

What We Offer

• Excellent salary package.
• Performance‑related bonus opportunities.
• The opportunity to work at one of Scotland's leading luxury hospitality destinations.
• A dynamic, supportive and ambitious team culture.
• The opportunity to play an integral role in the launch and success of The Four Angels Spa.
• Involvement in future estate developments and strategic growth initiatives.
• Genuine opportunities for career progression and professional development.
• Ongoing training and development opportunities.
• Staff meals whilst on duty.
• Employee discounts across the estate.
• Staff recognition and reward programmes.
• The opportunity to be part of a business that continually strives to set new standards in hospitality excellence.

Why Join Crossbasket Castle?

There has never been a more exciting time to join Crossbasket Castle.

With the launch of The Four Angels Spa, continued investment across the estate and ambitious future development plans, we are creating exceptional experiences for guests while offering rewarding careers for talented hospitality professionals.

This role provides an opportunity to contribute to the strategic growth of the business, develop your leadership capabilities and build a long‑term career within one of Scotland's most exciting luxury hospitality success stories.

Equal Opportunities

Crossbasket Castle is committed to creating a diverse and inclusive workplace where everyone is treated with dignity, fairness and respect.

We welcome applications from suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We believe that a diverse team strengthens our business and enriches the experiences we create for our guests and colleagues.

All employment decisions are made on the basis of merit, skills, experience and business needs.