Event Safety Steward (SIA Licensed)

The ExcluSec Group Ltd; Bolton; On-site; GBP 12,000 - 17,000; Part time

Job summary

The ExcluSec Group Ltd is seeking professional, approachable SIA licensed staff to join our event team for sporting fixtures, concerts, festivals and other public events. You’ll help keep visitors, staff and performers safe while providing a welcoming presence.

The role combines event stewarding with security duties relevant to your licence and training. You’ll report to an Event Supervisor or Team Leader and work with stewards, security officers and venue staff.

Qualifications

• A valid SIA Door Supervisor licence.
• Right to work in the UK.
• Strong communication and customer service skills with a confident, approachable manner.
• Reliable and punctual with a professional attitude.
• Calm under pressure with de-escalation abilities.

Responsibilities

• Welcome visitors, answer questions and direct them around the venue.
• Check tickets, passes and accreditation; control access to restricted areas.
• Carry out searches in line with training and event procedures.
• Manage queues and monitor crowd movement for safe entry/exit.
• Identify and report hazards, overcrowding or suspicious activity.

Skills

SIA licence

Customer service

Communication

Job description

Location: Various event venues
Working hours: Casual shifts, including evenings, weekends and bank holidays

The ExcluSec Group is looking for professional, approachable SIA licensed staff to join our event team at sporting fixtures, concerts, festivals and other public events.

You’ll help keep visitors, staff and performers safe while providing a welcoming presence. The role combines event stewarding with security duties appropriate to your SIA licence, training and allocated position.

What you’ll be doing

• Welcoming visitors, answering questions and directing them around the venue.

• Checking tickets, passes and accreditation, and controlling access to restricted areas.

• Carrying out authorised searches in line with your training and event procedures.

• Managing queues and monitoring crowd movement to support safe entry and exit.

• Identifying and reporting hazards, overcrowding, suspicious activity and signs of distress.

• Responding calmly to disruptive behaviour, using communication and de-escalation skills.

• Supporting colleagues with security incidents and requesting assistance when needed.

• Keeping emergency exits, aisles and access routes clear.

• Assisting vulnerable visitors and reporting safeguarding concerns.

• Supporting emergency procedures and evacuations under the direction of the event management team.

• Using radios professionally and completing accurate incident reports.

• Attending briefings and following assignment instructions, venue policies and supervisor directions.

Working as part of the team

You’ll report to an Event Supervisor or Team Leader and work alongside stewards, security officers and venue staff.

We expect you to arrive on time, remain attentive and use sound judgement throughout your shift. You’ll handle situations professionally, treat people respectfully and carry out only those duties covered by your licence and training.

A valid SIA Door Supervisor licence is required for this position.

What to expect

This is an active, public-facing role that may involve extended periods of standing, outdoor working and busy crowds. Shifts vary according to the event schedule and may include evenings, weekends and bank holidays.

You’ll receive event-specific briefings and guidance, with opportunities to develop your experience and progress into Team Leader and supervisory positions.

• A valid SIA Door Supervisor licence.

• The right to work in the UK.

• Good communication and customer service skills, with a confident, approachable manner.

• Reliable and punctual, with a professional attitude.

• Able to remain calm under pressure and use de-escalation skills when dealing with challenging behaviour.

• Good awareness of your surroundings, with the ability to spot and report safety concerns.

• Comfortable following instructions, using radios and completing clear incident reports.

• Able to work effectively with stewards, security colleagues and venue staff.

• Available for event shifts, including evenings, weekends and bank holidays.

• Able to carry out the duties of the role, which may involve prolonged standing and outdoor work, with reasonable adjustments considered.

• Willing to complete relevant training, attend event briefings and follow assignment instructions.

Previous experience in event security, stadiums, festivals or other busy public venues is desirable, but not essential.