Event Security

GuardPass Limited; Scarborough; On-site; GBP 12,000 - 18,000; Full time

Job summary

GuardPass Limited is seeking an Event Security Steward to help keep attendees, staff and visitors safe at our venues in Scarborough. You will support the security team, greet guests professionally and respond to incidents as part of a calm, visible safety presence.

The role requires excellent customer service, the ability to communicate at all levels, and reliability. Previous event work and a current SIA Door Supervisor licence are advantageous, and a driver with own transport is preferred to

Qualifications

• SIA Door Supervisor licence is advantageous.
• Excellent customer service skills.
• Reliable with good attendance.
• Ability to work in a team and alone.
• Presentable and smart.
• Confident in communicating at all levels.
• First Aid certificate preferred.
• Driver with own transport.
• Experience at large events.

Responsibilities

• Greeting customers and employees professionally.
• Assist security incident reporting and crowd management.
• Maintain energy while staying calm under pressure with a warm personality.
• Provide responsible venue/customer service.

Skills

Customer service

Communication skills

Team player

Education

SIA Door Supervisor Licence (advantageous)

Tools

First Aid certificate (preferred)

Driver with own transport

Job description

Job Purpose

Working as an Event Security Steward you will be ensuring the safety and well-being of everyone who falls under your responsibility (including customers, staff and the public in your area).

Job Overview

As an Event Steward, you will be an essential part of the venue safety team. You will support the security staff and teams to ensure a safe, enjoyable, and secure working environment for both staff and guests.

Main Duties and Responsibilities

• Greeting customers and employees in a professional and courteous manner and providing a positive customer experience
• Assist the security incident reporting and crowd management to ensure the safety, security and care of staff and guests
• Full of energy and capable of remaining calm under pressure, you will have a warm personality and good observation abilities,
• Take a responsible approach to the venue/event customer service function.

Requirements

• SIA Door Supervisor / SIA Close Protection Licence (advantageous)
• Excellent customer service skills
• Reliable with a good attendance record
• Must be able to work in a team and alone
• Presentable and smart
• Be confident in communicating at all levels
• First Aid certificate (preferred but not essential)
• Driver with own transport
• Experience in working at large events