SIA Licensed Event Safety Steward — Casual Shifts

The ExcluSec Group; Bolton; On-site; GBP 12,000 - 18,000; Full time

Job summary

The ExcluSec Group is looking for professional, approachable SIA licensed staff to join our event team at sporting fixtures, concerts, festivals and other public events across the UK.

You’ll help keep visitors, staff and performers safe while providing a welcoming presence. The role combines event stewarding with security duties appropriate to your licence, training and allocated position.

Qualifications

• A valid SIA Door Supervisor licence is required for this position.
• The right to work in the UK.
• Good communication and customer service skills, with a confident, approachable manner.
• Reliable and punctual, with a professional attitude.
• Able to remain calm under pressure and use de‑escalation skills when dealing with challenging behaviour.
• Good awareness of surroundings and ability to report safety concerns.
• Able to follow instructions, use radios and complete clear incident reports.

Responsibilities

• Welcoming visitors, answering questions and directing them around the venue.
• Checking tickets, passes and accreditation, and controlling access to restricted areas.
• Carrying out authorised searches in line with training and event procedures.
• Managing queues and monitoring crowd movement to support safe entry and exit.
• Identifying and reporting hazards, overcrowding, suspicious activity and signs of distress.
• Responding calmly to disruptive behaviour and using de‑escalation skills.
• Supporting colleagues with security incidents and requesting assistance when needed.
• Keeping emergency exits, aisles and access routes clear.
• Assisting vulnerable visitors and reporting safeguarding concerns.
• Supporting emergency procedures and evacuations under the event management team.
• Using radios professionally and completing accurate incident reports.
• Attending briefings and following assignment instructions, venue policies and supervisor directions.

Skills

Communication skills

Customer service

Reliability

Punctuality

De-escalation skills

Teamwork

Calm under pressure

Job description

The ExcluSec Group is looking for professional, approachable SIA licensed staff to join our event team at sporting fixtures, concerts, festivals and other public events across the UK.

You’ll help keep visitors, staff and performers safe while providing a welcoming presence. The role combines event stewarding with security duties appropriate to your licence, training and allocated position.