Event Planner - The Parkgate Hotel

The Celtic Collection; Cardiff; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Career development

Food & beverage discounts

Leisure membership

GP Virtual appointment

Wellbeing helpline

NEST pension

Social Club

Staff appreciation events

Awards

Job summary

The Celtic Collection is seeking an organized Event Planner to join its Conference & Events team at The Parkgate Hotel in Cardiff. You will manage events from handover to delivery, coordinating with clients and hotel departments to ensure flawless execution and exceptional guest experiences.

You will build lasting client relationships, produce precise event orders, and work with operations to guarantee safety and success. A strong background in hospitality or events is essential for this role.

Qualifications

• Experience in sales, events, hospitality or guest-facing role.
• Excellent written and verbal communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple events simultaneously.
• Confidence using IT systems and maintaining accurate records.
• A passion for delivering exceptional customer experiences and creating memorable events.
• Knowledge of hospitality, meetings and events industry advantageous.
• Experience within event sales, conference venues or hotels desirable.

Responsibilities

• Manage own portfolio of events from handover through to completion.
• Build strong relationships with clients, providing advice and guidance throughout planning.
• Produce accurate, detailed event orders communicating client requirements.
• Coordinate site visits, menu tastings, show rounds and pre-event meetings.
• Ensure event documentation, contracts, deposits and health & safety are completed.
• Liaise with operational teams to ensure seamless event delivery.
• Meet and greet clients during events, acting as main contact.
• Maximise revenue opportunities through upselling hotel facilities and services.
• Conduct post-event follow-up, gather feedback and identify future opportunities.
• Work collaboratively with colleagues across departments to deliver guest experiences.

Skills

Sales experience

Event planning

Hospitality

Client relationship building

Organisational skills

IT systems proficiency

Upselling skills

Communication skills

Job description

Job Title – Event Planner
Department – Conference &Events
Contract Type –Full Time, Permanent
Rate of Pay – £14.13 per hour
Hours –37.5 hours per week
Location – The ParkgateHotel, Cardiff
ID – REQ6737

Overview
Join the 'Greatest Story in Hospitality' by becoming oneof our Conference & Events Hospitality Heroes based at The Parkgate Hotel,a luxury destination in the heart of Cardiff and just one of the fantasticopportunities we offer from 'Manor to Marina'.
We're looking for a professional, organised andclient-focused Event Planner to join our talented Events team. From the momentan event is confirmed through to its successful delivery, you will be the keypoint of contact for clients, ensuring every detail is planned to perfectionand every experience exceeds expectations.
Whether it's a high-profile corporate conference, galadinner, awards ceremony or exclusive private event, you'll work closely withclients and hotel departments to bring their vision to life whilst deliveringthe five-star service for which The Parkgate Hotel is renowned.

Our ideal hero will have

• Experiencein a sales, events, hospitality or guest-facing role
• Excellentcommunication and relationship-building skills, both written and verbal
• Strongorganisational skills with the ability to manage multiple eventssimultaneously
• Confidenceusing IT systems and maintaining accurate records
• Apassion for delivering exceptional customer experiences and creatingmemorable events
• Knowledgeof the hospitality, meetings and events industry would be advantageous
• Experiencewithin event sales, conference venues or hotels is desirable

Implementing our 'Yes, We Can' philosophy,you will

• Manageyour own portfolio of events from handover through to completion
• Buildstrong relationships with clients, providing advice and guidancethroughout the planning process
• Produceaccurate and detailed event orders that clearly communicate clientrequirements across the hotel
• Coordinatesite visits, menu tastings, show rounds and pre-event meetings
• Ensureall event documentation, contracts, deposits and health & safetyrequirements are completed accurately
• Liaisewith operational teams to ensure seamless event delivery
• Meetand greet clients during their events, acting as their main point ofcontact
• Maximiserevenue opportunities through upselling hotel facilities and services
• Conductpost-event follow-up, gather feedback and identify future businessopportunities
• Workcollaboratively with colleagues across departments to deliver outstandingguest experiences

Be recognised and rewarded

• Accessto career development training from day one
• Discountson food & beverage and hotel stays
• Discountedleisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NESTpension scheme
• SocialClub
• Staffappreciation events
• Monthlyand end-of-year awards

Grow with us

• I am equipped, trained, and supported to do the best job I can
• I am proud to be part of The Celtic Collection and would recommend it to others
• I work in an inclusive, friendly, positive and constructive environment
• I am encouraged to learn, grow and develop and to try new things in my role
• I am thanked and recognised for the work I do, and my views and ideas are valued
• I am crystal clear about our ambition, and I can contribute to it every day

Recruitment info

In accordance with UK immigration legislation, allapplicants must have the legal right to live and work in the United Kingdom.Successful candidates will be required to provide original documentation toverify their eligibility to work in the UK prior to employment, in line withHome Office guidance.
The Celtic Collection is committed to being an equalopportunities employer. We welcome applications from all individuals regardlessof age, disability, gender identity, marital status, race, religion or belief,sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.