ICC Wales - Food & Bar Associate

Celtic Manor Resort; Newport; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Training and career development

Discounts on dining and hotel stays

Discounted leisure membership

Free virtual GP service & 24/7 well­be

NEST pension scheme

Social Club & staff events

Monthly & annual recognition awards

Job summary

Celtic Manor Resort is seeking a Food & Bar Associate at ICC Wales, Newport. You will join a world-class team delivering warm, professional service across bars, banqueting and event spaces, supporting setup and guest interactions to create exceptional experiences.

We offer full training, a competitive hourly rate of £12.72 and 37.5 hours per week, with a benefits package and opportunities to grow within The Celtic Collection.

Qualifications

• Experience in F&B is helpful, but training is provided.
• You will be part of a world-class team behind ICC Wales, delivering exceptional guest experiences.
• Strong customer service mindset and ability to work in a fast-paced events environment.

Responsibilities

• Provide warm, professional service across bars, banqueting and event spaces.
• Prepare, serve and clear food & beverage to high standards.
• Support event set-ups, ensuring areas are clean, stocked and ready for service.
• Handle guest enquiries with confidence and care.
• Work with the operations team to deliver seamless events.
• Maintain presentation, hygiene and safety standards at all times.

Job description

Job Title: Food& Bar Associate
Department: ICCWales Operations
Contract Type: Permanent
Rate of Pay: £12.72 per hour+ great benefits
Hours: 37.5 hours
Location: ICC Wales, Newport

Join Us as a Hospitality Hero

Be part of the world‑class team behind InternationalConvention Centre Wales (ICC Wales) a venue that hosts some of the UK’s mostexciting conferences, exhibitions and live events. As a Food & BarAssociate, you’ll bring our “Yes, We Can” service philosophy to life, creatingexceptional experiences for thousands of guests.

What You’ll Do

• Providewarm, professional service across bars, banqueting and eventspaces.
• Prepare,serve and clear food & beverage efficiently and to high standards.
• Supportevent set‑ups, ensuring areas are clean, stocked and ready for service.
• Handleguest enquiries with confidence, care and a can‑do mindset.
• Workclosely with the wider operations team to deliver seamless events.
• Maintainexcellent presentation, hygiene and safety standards at all times.

What Makes You a Great Fit

• Passionateabout hospitality, service and working with people.
• Ateam player with great communication and a positive attitude.
• Reliable,organised and comfortable in a fast‑paced, event‑driven environment.
• Experiencein F&B is helpful, but full training is provided.

Be Recognised & Rewarded

• Trainingand career development from day one
• Discountson dining and hotel stays across The Celtic Collection
• Discountedleisure membership
• Freevirtual GP service & 24/7 wellbeing support
• NESTpension scheme
• SocialClub & staff appreciation events
• Monthlyand annual recognition awards

Grow With Us

• I’msupported to do my best work.
• I’mpart of a friendly, inclusive and positive team.
• I’mencouraged to grow, learn and develop my career.
• Myideas are valued and I’m recognised for what I do.

Recruitment Info

We may close this vacancy early if we receive a highnumber of applications.
All applicants must have the right to live and work in the UK.
The Celtic Collection is an equal opportunities employer, welcoming applicantsfrom all backgrounds.