Evening & Weekend Front Desk Receptionist (NHS)

Brisdoc Healthcare Services; Bristol; On-site; GBP 18,000 - 22,000; Part time

Job summary

BrisDoc is seeking a Receptionist/Host to provide a front of house reception service at our out of hours base in Greenway, Bristol. You will warmly welcome patients, support their journey through the service, and ensure accurate record-keeping and effective communication across the team.

The role requires professional conduct in line with BrisDoc and NHS standards, with duties including handling calls, supplying materials to clinical staff, and maintaining tidy waiting areas.

Qualifications

• Experience in reception/front desk roles is preferred.
• Excellent communication and people skills required.
• Ability to accurately record information and follow BrisDoc NHS guidelines.

Responsibilities

• Welcoming patients on arrival and guiding them through their journey.
• Answering internal calls and recording information for team members.
• Maintain a professional, courteous reception and ensure waiting areas are tidy.
• Provide administrative support to the Integrated Urgent Care clinical team as directed.
• Direct patients to facilities and relay messages between staff accurately.

Skills

Customer service

Front desk operations

Telephone etiquette

Record keeping

Job description

BrisDoc is seeking a Receptionist/Host to provide a front of house reception service at our out of hours base in Greenway, Bristol. You will warmly welcome patients, support their journey through the service, and ensure accurate record-keeping and effective communication across the team.

The role requires professional conduct in line with BrisDoc and NHS standards, with duties including handling calls, supplying materials to clinical staff, and maintaining tidy waiting areas.