Evening & Weekend Front Desk Host | Patient Concierge

Brisdoc-Healthcare-Services; West of England; On-site; GBP 15,000 - 25,000; Part time

Job summary

BrisDoc Healthcare Services is seeking a part-time Receptionist/Host to operate from Greenway Community Practice in Bristol. You will provide a courteous front-of-house reception service for NHS patients, support the patient journey, and handle call and information recording to assist clinical staff.

The role requires GCSE English at grade C or above and customer service experience. Evening and weekend shifts at Greenway may be required, with on-site duties and patient-facing responsibilities.

Qualifications

• GCSE English at grade C or above is required.
• Experience in frontline customer care is essential.
• Customer service certificates or training are desirable.

Responsibilities

• Perform front desk reception duties efficiently and professionally.
• Welcome patients on arrival and support their journey through the service.
• Answer internal calls and record information accurately for the team.

Skills

Customer service

Reception duties

Front line experience

Education

GCSE English C or above

Customer service certificates

Job description

BrisDoc Healthcare Services is seeking a part-time Receptionist/Host to operate from Greenway Community Practice in Bristol. You will provide a courteous front-of-house reception service for NHS patients, support the patient journey, and handle call and information recording to assist clinical staff.

The role requires GCSE English at grade C or above and customer service experience. Evening and weekend shifts at Greenway may be required, with on-site duties and patient-facing responsibilities.