Patient Care Receptionist & Admin Support

G DOC LTD; Highbury; On-site; GBP 20,000 - 26,000; Full time

Job summary

G DOC LTD is seeking an enthusiastic receptionist to join our NHS-focused practice team. You will greet visitors, answer calls, and help patients access the right services with a courteous, efficient approach.

As part of a busy reception, you will manage appointments, provide clerical support to clinical staff, and ensure smooth communication across the primary care team while upholding our not-for-profit ethos.

Qualifications

• Computer literate and able to use office software.
• Excellent written and verbal communication.
• Ability to assist patients and direct to services.

Responsibilities

• Greet and assist patients in person, by phone or email.
• Direct patients to appropriate service or healthcare professional.
• Manage appointments and provide clerical support to clinical staff.
• Facilitate effective communication between patients and the primary care team.

Skills

Communication skills

Customer service

Telephone etiquette

Tools

Microsoft Office

Job description

G DOC LTD is seeking an enthusiastic receptionist to join our NHS-focused practice team. You will greet visitors, answer calls, and help patients access the right services with a courteous, efficient approach.

As part of a busy reception, you will manage appointments, provide clerical support to clinical staff, and ensure smooth communication across the primary care team while upholding our not-for-profit ethos.