Retail Security Officer - Day Shift & Customer Focus

OCS; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Wagestream pay access

OCS Academy digital learning

Hapi app discounts

Inclusive, equal-opportunity employer

Job summary

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will deter theft, monitor CCTV, respond to incidents and provide a professional, helpful presence on the shop floor.

Ideal candidates hold a valid SIA Licence (DS or Security Guarding) and can undergo DBS/BS7858 clearance. You must be flexible for weekend and evening shifts and capable of reporting incidents clearly and accurately.

Qualifications

• Valid SIA Licence (DS or Security Guarding) and eligibility for DBS/ BS7858 clearance.
• Right to Work in the UK is required.
• Strong observational skills with calm and professional reporting ability.

Responsibilities

• Maintain a visible security presence and deter theft and anti-social behaviour.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms/incidents and escalate as required.
• Conduct searches in line with company procedures when necessary.
• Prepare accurate incident and observation reports.
• Collaborate with store management on security matters.
• Provide a professional, approachable presence and assist customers and staff.
• De-escalate challenging situations calmly and safely.
• Follow site procedures, company policies and legal requirements.
• Support wider team and undertake additional duties as required.

Skills

Observational skills

De-escalation ability

Verbal and written communication

Professional approach

Flexibility for weekends/evenings

Education

SIA Licence (DS or Security Guarding)

Job description

OCS UK & Ireland is seeking a Retail Security Officer to protect customers, staff and stock within a busy retail environment. You will deter theft, monitor CCTV, respond to incidents and provide a professional, helpful presence on the shop floor.

Ideal candidates hold a valid SIA Licence (DS or Security Guarding) and can undergo DBS/BS7858 clearance. You must be flexible for weekend and evening shifts and capable of reporting incidents clearly and accurately.