Evening Guest Experience Host

Mitie Group plc.; Worcester Park Estate; On-site; GBP 12,000 - 18,000; Full time

Job summary

Bluewater is seeking a personable Guest Host to welcome visitors and maintain high standards across internal areas. You will work as part of a team, collaborating to deliver a memorable guest experience and a tidy, safe environment.

From health and safety awareness to professional communication, you will respond to guest issues with empathy and efficiency, aiming to surprise and delight at every interaction.

Qualifications

• Relevant job experience, preferably in an internal retail environment.
• Health and safety training and understanding of related principles.
• Ability to follow processes and work with own initiative.

Responsibilities

• To ensure Bluewater is safe, secure, clean and tidy at all times.
• To be the professional representative of Bluewater at all times.
• To achieve high levels of customer satisfaction across all areas of service.
• To provide a proactive guest service and deliver a positive experience.

Skills

Empathy to Guests

Excellent communicator

Good team worker

Strong customer service ethic

Flexible in working approach

Sound interpersonal skills

Good command of English Language

Job description

Bluewater is seeking a personable Guest Host to welcome visitors and maintain high standards across internal areas. You will work as part of a team, collaborating to deliver a memorable guest experience and a tidy, safe environment.

From health and safety awareness to professional communication, you will respond to guest issues with empathy and efficiency, aiming to surprise and delight at every interaction.