Guest Experience Front Desk Coordinator

Blue Anchor Leisure Ltd; Skegness; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% off Food & Drink

Sage Discounts

Seaside Attraction Discounts

GP Service

Job summary

Blue Anchor Leisure Ltd is seeking professional and customer-focused individuals to join our team as a Booking Site Office Receptionist. The successful candidates will possess excellent communication skills, handle guest check-ins, and provide a warm, welcoming service.

You will manage enquiries in person, by phone or email, perform light admin tasks, and provide information about site facilities and local attractions. Weekend and bank holiday flexibility is required.

Qualifications

• Previous receptionist or customer service experience preferred.
• Applicants must be over 18 years of age.
• Strong communication skills under pressure.
• Customer-centric attitude and commitment to excellent service.
• Weekend and bank holiday flexibility.

Responsibilities

• Assist with guest check-ins and provide a warm, welcoming service.
• Handle general enquiries in person, by phone or email with prompt responses.
• Perform general office duties including data entry, filing and keeping reception area well organised.
• Provide information to guests about site facilities, services and local attractions.
• Handle bookings and customer records administration.

Skills

Strong communication

Customer-focused

Flexible weekend work

Job description

Blue Anchor Leisure Ltd is seeking professional and customer-focused individuals to join our team as a Booking Site Office Receptionist. The successful candidates will possess excellent communication skills, handle guest check-ins, and provide a warm, welcoming service.

You will manage enquiries in person, by phone or email, perform light admin tasks, and provide information about site facilities and local attractions. Weekend and bank holiday flexibility is required.