Evening Front Desk Host — Create Memorable Guest Experiences

LOCKE; Warrington; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Bonus scheme

Holiday buy

Wellbeing benefits

Free hotel nights

Recognition schemes

Pension

Sick pay

Tailored benefits

Job summary

Locke is seeking a friendly night receptionist to welcome guests and ensure a smooth check-in from arrival to departure.

Reporting to the Assistant General Manager, you will be the face of the property, handling reservations and queries across online, phone and in person, while sharing local recommendations.

This role supports a flexible, people-focused culture and offers the opportunity to be part of the Edyn family across European cities.

Qualifications

• Natural host with excellent people skills and strong organisational abilities.
• Hospitality or guest services experience is advantageous.
• Ability to handle multiple channels (phone, email, in-person) with a positive, can-do attitude.

Responsibilities

• Be a key member of the night reception team, greeting guests and ensuring a seamless check-in and check-out.
• Handle reservations and queries online, by email, on the phone and in person with a can-do attitude.
• Inform guests about local attractions and things to do during their stay.
• Support the Assistant General Manager and coordinate with guests, contractors and visitors.
• Manage out-of-hours guest queries for other Edyn properties.

Skills

Guest service

People skills

Organisational skills

Communication

Job description

Locke is seeking a friendly night receptionist to welcome guests and ensure a smooth check-in from arrival to departure.

Reporting to the Assistant General Manager, you will be the face of the property, handling reservations and queries across online, phone and in person, while sharing local recommendations.

This role supports a flexible, people-focused culture and offers the opportunity to be part of the Edyn family across European cities.