Evaluation Analyst

Post Office Ltd; England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Up to 10% on target bonus

Income protection after 12 months

Employee assistance programme access

Learning and development opportunities

Job summary

A trusted community staple is seeking a Transformation Evaluation Analyst to support its transformation efforts. This role involves coordinating processes and generating insights to inform strategic decision-making while promoting a culture of inclusion. Candidates should possess exceptional analytical and communication skills and a strong commitment to the company’s values. Working at this organization offers you the chance to make substantial changes in a digitally transformed environment.

Qualifications

• Ability to synthesize complex data into actionable insights.
• Experience in managing research or M&E projects.
• Knowledge of evaluation methods, ideally in the UK public sector.
• Excellent organisation, coordination and ability to manage multiple workstreams.
• Strong written and verbal communication and collaboration across teams.

Responsibilities

• Coordinate M&E processes and manage data flows.
• Generate insights to inform strategic decision-making.
• Promote a culture of inclusion and equality.
• Present plans and findings clearly to stakeholders and leadership.

Skills

Analytical skills

Quantitative analysis

Interpersonal skills

Project management

Communication skills

Job description

Overview

The Transformation Evaluation Analyst is an important new role within the Post Office Transformation Function, supporting the delivery of transformation to create a digitally enabled business with strong, supported and trusted relations with Postmasters. You will role model Post Office behaviours, promote a culture of inclusion and consistently demonstrate a Postmaster-first mindset.

The Transformation Evaluation Analyst supports the delivery of Post Office’s Transformation Plan by coordinating M&E processes and managing data flows across internal teams and external partners. This role is essential in ensuring that robust, timely, and actionable insights are generated to inform strategic decision-making and demonstrate impact.

What we can do for you

Now, more than ever, attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \u2018Everybody\u2019s Business\u2019. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Exceptional analytical skills, with the ability to synthesise and interrogate complex data to produce actionable insights that can be understood by a wide and diverse audience, and which inform data-driven decisions. Expertise in quantitative analysis, including statistical tests, qualitative methods including design and analysis, questionnaire design, and evaluation methods would be particularly relevant.
• Experience using complex or incomplete evidence and communicate findings clearly to internal and external stakeholders.
• Experience in delivering and managing research or M&E projects, with a strong understanding of stakeholder needs.
• Knowledge of process, economic, and/or impact evaluation methods, ideally within a UK public sector context.
• Strong organisational, coordination, and project management skills, with the ability to manage multiple workstreams.
• Excellent interpersonal and communication skills, with the ability to collaborate across teams and with external partners.
• Excellent written and verbal communication skills, including the ability to influence audiences effectively, and present plans and findings clearly
• Demonstrates a strong commitment to upholding the values and principles of Post Office, and acts as an ambassador to promote equality, diversity and inclusion within all areas of responsibility.

About us

Post Office is a community staple. Wefre trusted. Wefre relatable. Wefre reliable. Wefre steeped in tradition. But wefre on a journey of transformation. Wefre focused on the future and working at pace to compete in a digital world to provide the same, personalised experience were and proud of – and we need fresh talent to help make it possible.

Were looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. Were looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybodys Business.