Lead Business Analyst

Post Office Ltd; City of Westminster; Sur place; GBP 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Annual leave 27.5 days

Bonus up to 18%

Car allowance

Pension 10% employer contrib

Digital GP & EAP

Life assurance 6x

Online courses & mentoring

Discounts platform

Résumé du poste

Post Office Ltd is seeking a Lead Business Analyst to drive the development and delivery of functional strategies within the Transformation & Portfolio Office Team. You will lead and manage business analysis resources on projects, ensuring production of robust business requirements and process designs for complex programmes.

The role sits in London or Chesterfield, with a competitive salary, generous benefits, and a strong career development path.

Qualifications

• Experience coordinating across multiple stakeholders on cross-functional projects.
• Experience driving change aligned to business strategies.
• Strong leadership with knowledge, authority, and confidence to guide a team.
• Excellent influencing and communication skills to deliver messages and drive outcomes.
• Ability to maintain relationships with senior stakeholders to gain support for plans.

Responsabilités

• Lead the development and delivery of functional strategies on projects.
• Lead and task manage other business analysis resources on complex projects.
• Produce business requirements and perform process analysis/design on programmes.

Connaissances

Stakeholder management

Change leadership

Empowering leadership

Influence & communication

Relationship building

Formation

BCS Business Analyst Certification / Diploma or equivalent

Description du poste

Summary

Salary: Competitive plus comprehensive benefits package

Grade: 3A

Reporting Line: BA Team Profession Manager / BA Team Leader

Contract Type: Permanent

Location: London or Chesterfield

What To Expect

As a Lead Business Analyst, you will be a truly valuable member of the Transformation & Portfolio Office Team, responsible for the development and delivery of functional strategies.

This role offers you the opportunity to lead and task manage other business analytical resources on projects, taking responsibility for the production of business requirements and process analysis/design within the more complex projects or programmes.

You will lead and task manage other business analytical resources on projects, taking responsibility for the production of business requirements and process analysis/design within the more complex projects or programmes.

What We Can Do For You

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

What You’ll Need To Succeed

• BCS Business Analyst Certification / Diploma or equivalent.
• Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
• Experience in leading and driving change aligned to functional and business strategies.
• An empowering manager who can speak with knowledge, authority, and confidence in their subject matter, guiding their team toward success.
• Strong influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
• Ability to maintain strong and influential relationships with senior stakeholders and leaders to build support for business plans.

About Us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit [e-mail]

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [e-mail]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.