EV Customer Operations Intern – London

Octopus Energy; Greater London; On-site; GBP 16,462; Full time

Job summary

A leading energy provider in Greater London seeks a Customer Operations Intern to enhance customer journeys in the shift toward zero-carbon driving. You will support the Customer Operations team, ensuring customers receive excellent service during their transition to electric vehicles. Ideal candidates are proactive, detail-oriented, and eager to learn. This is a full-time position from July 6th to August 28th, offering the London Living Wage (pro rata).

Qualifications

• A can-do attitude and a desire to learn by getting involved.
• Experience working independently and as part of a team.
• A curious eye for detail and a willingness to propose improvements.

Responsibilities

• Support the Customer Operations team in managing customer journeys.
• Ensure customers receive the best experience during every interaction.
• Provide feedback on service processes and systems.

Skills

Problem-solving

Attention to detail

Team collaboration

Communication skills

Job description

A leading energy provider in Greater London seeks a Customer Operations Intern to enhance customer journeys in the shift toward zero-carbon driving. You will support the Customer Operations team, ensuring customers receive excellent service during their transition to electric vehicles. Ideal candidates are proactive, detail-oriented, and eager to learn. This is a full-time position from July 6th to August 28th, offering the London Living Wage (pro rata).