European Hospitality Sales & Service Lead (Travel)

Morgan Jones Recruitment Consultants; Lympne; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative to manage hospitality sales across a European territory from their Lympne office. The role involves building relationships with customers, handling inquiries, and ensuring exceptional service delivery. Candidates should have prior customer service experience and excellent communication skills. This position includes travel approximately once every two months.

Qualifications

• Previous experience in customer service, account management, or hospitality sales.
• Excellent communication and interpersonal skills with a customer-first approach.
• Highly organised and detail-oriented with the ability to manage multiple tasks.

Responsibilities

• Act as the main point of contact for customers within your territory.
• Handle enquiries, orders, quotes, and client communications promptly and professionally.
• Build and maintain strong relationships to encourage loyalty and repeat business.

Skills

Customer service experience

Excellent communication skills

Detail-oriented

Proactive attitude

CRM proficiency

Microsoft Office skills

Job description

A recruitment agency is seeking a Customer Service Representative to manage hospitality sales across a European territory from their Lympne office. The role involves building relationships with customers, handling inquiries, and ensuring exceptional service delivery. Candidates should have prior customer service experience and excellent communication skills. This position includes travel approximately once every two months.